• May 25, 2019, 10:29:38 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: night vision not working?  (Read 3962 times)

nojive

  • Level 1 Member
  • *
  • Posts: 2
night vision not working?
« on: March 28, 2012, 07:50:49 PM »

Just set up 2 dcs-942 cams, and both were working fine. Now for some reason, the ir on one is not working, or very dim.  This is in complete darkness, and its not seeing anything beyond 3ft.  I've tried unplugging it, but didn't help. I haven't tried a hard reset yet, but may have to.  Btw, no difference even if I force dark mode.  Any ideas?

Marc
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: night vision not working?
« Reply #1 on: March 29, 2012, 05:22:52 AM »

From what you describe the IR illuminator is working to some degree and is not completely off, which leads me to think that your DCS-942L may have a hardware defect.  If the daytime mode works fine, indicating the camera itself is functioning properly, you may want to call D-Link technical support and initiate the RMA process to obtain a replacement unit.
« Last Edit: March 29, 2012, 05:38:07 AM by JavaLawyer »
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

nojive

  • Level 1 Member
  • *
  • Posts: 2
Re: night vision not working?
« Reply #2 on: March 29, 2012, 11:19:23 AM »

Thanks, that is what I was thinking.  The IR LED's are very bright, looking at them thru a digital camera.  Is there a filter that slides into and out of place when the mode switches?

Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: night vision not working?
« Reply #3 on: March 29, 2012, 03:56:41 PM »

Thanks, that is what I was thinking.  The IR LED's are very bright, looking at them thru a digital camera.  Is there a filter that slides into and out of place when the mode switches?

The IR illuminators power on/off when the camera switches modes.
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC