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Author Topic: Video Phone Trouble  (Read 2794 times)

bassyboi26

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Video Phone Trouble
« on: October 25, 2011, 02:10:09 AM »

I am not entirely sure what is going on with my router or there is something I did to mess it up, but I could never get my video phone to work properly.  I tried the wireless connection with the ASUS Videophone Touch AiGuru SV1T and it wont connect.  With my old Link-sys I could.  I have tried a lot of different methods and tried the wizards and no luck sadly =/.  I did mess around with the settings on this router so I could get my PS3 to work wirelessly.

By messing with my router so my PS3 could work did I screw up something that prevents my ASUS Videophone Touch AiGuru SV1T work properly with the router?  =[
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FurryNutz

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    • Router Troubleshooting
Re: Video Phone Trouble
« Reply #1 on: October 25, 2011, 07:35:20 AM »

What HW version is your router?
What FW version is currently loaded?

What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA-Personal. WPA2/Auto TPIK and AES.

What security modes and wireless modes does this video phone support? WPA or WEP? Wireless mode G or N?

Also:

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.

Some things to try:
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? You can find these under Status/Device Info/Wan section.
Turn off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.

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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

bassyboi26

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Re: Video Phone Trouble
« Reply #2 on: October 28, 2011, 07:51:33 AM »

OK will do, I will relay information back to you a.s.a.p.  thank you for the advice! 
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