Hello everyone, I've searched the forums long and hard before making this thread... I installed my DSC-932L and it was working fine with, I even had no problems accessing it from the MyDlink Lite app on my droid. Well I was playing with the advanced settings and lost connectivity. Not realizing that I could have just accessed it by the IP address to change back the settings I changed, I reset the device and now am trying to add it to MyDlink but I cannot get it to work.
I spend over an hour on the Dlink support, and came to the same problem every time. On my iMac, using the Mac setup wizard Beta, I get it to recognize the camera, then get all the way to where it asks if I have a MyDlink account... When I enter my info, it pops up with a message that says "Update Wizard Required" in red text, and I can't continue. If I choose "No, I need to create an account" and use a different Email address and make a new account, although that doesn't work either... I click "next" and nothing at all happens... After that, I get an Email to my other account, saying "your new MyDlink account!" but no device is associated with that account either! Ugggh!
So I decide that the Mac setup utility is just not up to snuff. (The only thing is, that I set it up this way the first time, 2 weeks ago) So I went on to using the Windows setup wizard. I can get it through all the wireless connection options, and click the "reload" button to restart the camera, and let it reload with the current settings... And guess what... another error message! This one says it's Error Number 3 and to contact my manufacturer. I've gone through this process 6 times at least on each machine. 3 time hard wired, and 3 times wirelessly... at least.
Here's the kicker: I can view the Live Images from the camera by entering the IP address for the camera that it gives me when using either of the setup wizards. So I REALLY just need to be able to add the device to MyDlink account, so i can access it from my phone, or from a computer outside of my network.
If anyone has any tips, or other things I can try. I really need this fixed by Monday, so that I can keep an eye on my baby tortoise while I'm at work. (That's the reason I got the camera in the 1st place. hahaha...)