Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[hgroenewold]

I just got the 655 Router to go with my Sony BDP-S570 DVD Player mainly to stream Netflix movies. Some nights the player streams movies without a hiccup and other times the movie stops and it's "loading" every two minutes making it unwatchable.

I enabled the box that said that says "enable multicast Streaming" and that seemed to help.  Also, I found out the the modem was not giving me consistent bandwidth either but that's been resolved.  Tonight it's the same deal, trying to watch a movie and it keeps "loading"  Checked my bandwidth coming in and it's consistently over 12 MPS.

Tried a search on this but no luck.  I don't profess to be e genuis with this router but can anyone give me some advice as to what may be the cause of this inconsistent performance and how to improve it?  I see there are numerous settings for this router but I'm not sure what will give me the best results.  Any help would be deeply appreciated.

Sincerely,
Hans

[FurryNutz]

What ISP service do you have? DSL or Cable?
What ISP modem do you have? Stand alone or does it have a built in router?
Are you using QoS on the 655?
How are you connecting to the 655? Wired or Wireless?
If wireless, what wireless modes are you using? Mixed? Single?

[hgroenewold]

Thanks for replying;  I use Time Warner and it's cable.  The modem is a Cisco 2100 stand alone unit.  Not quite sure what you mean if I'm using QoS on the router though.  The router has four wires going to two PC's, a printer, and another Cisco router that has a phone line for Vonage attached to it.

The two Sony players are connected wireless and I'm not sure where I would check to see if I was using mixed or single. I tried to use the automated setup as much as possible since I'm not familiar with this router, thanks for your help.

Regards,
Hans

[FurryNutz]

Ok, you need to log into the routers web page at 192.168.0.1 and go into Setup/Wireless/Manual setup. There you will find the options to change wireless modes and such. I would change from Mixed mode to Single mode G or Mixed mode N if you have any devices that support N. If you don't then use single mode G to test. Make sure you setup Security for WPA/WPA2 with auto cipher or AES. Depends on what your wireless devices support. Auto should work all around.

QoS, Quality of Service is found under Advanced menu. I think it on by default however if you see any issues while streaming, might try to turn it off and other traffic shaping options and test. Let us know.

[hgroenewold]

Thanks, I'll do what you suggested and let you know how it goes this weekend.  I only have the two Sony players listed that I mentioned in the original post that I'm really concerned about.

Would you mind if I ask you a few more questions that I have when I get a moment regarding the logs this router keeps? 

Regards,
Hans

[FurryNutz]

Ask away, its why were here. 

[Getronics]

I have same issues with Netfix over Roku HD/s. Don't have the isssue with a Wii streaming Netflix, but both router and Wii are very close. Roku is in next bedroom, but still, it just cannot get stream without buffering.

One thing I have to try. I also have Bose AIR wireless systems in rooms which if I'm right are also on 2.4Mhz and can bet they are fighting the air with the DIR-655.

This is why I may have to move to a dual band 2.4/5Ghz router to split some 802.11 over and see if it improves.

So far, not impressed with Roku, some love them, some do not.

Another option for Roku is to run cabling to it and stay off the wireless for the Roku.

I've disabled firewall and put in static channels to lock in a better signal that has no overlap.

We shall see....

Getronics

[FurryNutz]

Try using Single mode G or N or Mixed mode G and N?

[hgroenewold]

Hello again,

So I tried changing what you suggested and last night was better, able to watch entire two hour movie with no "loading".  I changed the 802.11 mode to 802.11G only, don't know the diiference between "G" and "N".  The Cipher type is at "TKIP and AES".  I left the QOS where it was, enabled. Should I leave it there?

I looked at the manual that came with the player and the only thing that stuck out on the spec sheet was the frequency range; 2.4GHz band: channels 1-11 & 5 GHz band: channels 36-64, 100-116, 132-140, 149-165.  On the router I have "Enable auto channel scan" enabled.

I have only the same two identical wireless Sony players I intend to use with this router so should I change it to only one channel?  If I did could they both be used at the same time which would be unlikely to happen anyway.

If you uncheck the box, I see only options available in the 2.40 range with single channels, should I leave that alone?  Also, how about the transmission rate, best left at automatic?  In the player manual I also saw under the LAN (100) specs: 100BASE-TX Terminal, not sure what this either.

Lastly, regarding the logs questions, I pasted a sampling below of what this router is sending me when the log sheet is full.  Looks like someone is trying to get into my PC's?  I have AVG virus protection, the full paid version with the latest updates.  Seems like I get the logs inconsistently, someone every other day and sometimes every other week. I have it set to email me when the log is full. Thanks for your help.

Best regards,
Hans

INFO] Wed Mar 16 21:21:25 2011 Sending log email as log is full   
[INFO] Wed Mar 16 21:21:25 2011 Blocked incoming TCP connection request from 221.192.199.43:12200 to 76.170.123.114:27977   
[INFO] Wed Mar 16 21:17:23 2011 Blocked incoming ICMP packet (ICMP type from 112.155.40.147 to 76.170.123.114   
[INFO] Wed Mar 16 21:15:42 2011 Blocked incoming TCP connection request from 221.192.199.48:12200 to 76.170.123.114:27977   
[INFO] Wed Mar 16 21:09:54 2011 Blocked incoming TCP connection request from 67.197.24.68:49691 to 76.170.123.114:48405   
[INFO] Wed Mar 16 21:09:45 2011 Above message repeated 2 times   
[INFO] Wed Mar 16 21:03:51 2011 Blocked incoming UDP packet from 67.197.24.68:13286 to 76.170.123.114:48405   
[INFO] Wed Mar 16 20:59:14 2011 Blocked incoming TCP connection request from 222.187.221.224:12200 to 76.170.123.114:6588   
[INFO] Wed Mar 16 20:59:14 2011 Blocked incoming TCP connection request from 222.187.221.224:12200 to 76.170.123.114:7212   
[INFO] Wed Mar 16 20:59:14 2011 Blocked incoming TCP connection request from 222.187.221.224:12200 to 76.170.123.114:3128   
[INFO] Wed Mar 16 20:59:13 2011 Blocked incoming TCP connection request from 222.187.221.224:12200 to 76.170.123.114:2301   
[INFO] Wed Mar 16 20:59:13 2011 Blocked incoming TCP connection request from 222.187.221.224:12200 to 76.170.123.114:9000   
[INFO] Wed Mar 16 20:59:13 2011 Blocked incoming TCP connection request from 222.187.221.224:12200 to 76.170.123.114:27977   
[INFO] Wed Mar 16 20:57:53 2011 Blocked incoming TCP connection request from 221.194.46.176:12200 to 76.170.123.114:2479   
[INFO] Wed Mar 16 20:57:53 2011 Blocked incoming TCP connection request from 221.194.46.176:12200 to 76.170.123.114:9415   
[INFO] Wed Mar 16 20:57:53 2011 Blocked incoming TCP connection request from 221.194.46.176:12200 to 76.170.123.114:2301   
[INFO] Wed Mar 16 20:57:53 2011 Blocked incoming TCP connection request from 221.194.46.176:12200 to 76.170.123.114:9090   
[INFO] Wed Mar 16 20:55:02 2011 Blocked incoming TCP connection request from 221.192.199.48:12200 to 76.170.123.114:27977   
[INFO] Wed Mar 16 20:53:41 2011 Blocked incoming TCP connection request from 221.192.199.43:12200 to 76.170.123.114:2479   
[INFO] Wed Mar 16 20:53:41 2011 Blocked incoming TCP connection request from 221.192.199.43:12200 to 76.170.123.114:8085   
[INFO] Wed Mar 16 20:53:41 2011 Blocked incoming TCP connection request from 221.192.199.43:12200 to 76.170.123.114:27977   
[INFO] Wed Mar 16 20:41:47 2011 Blocked incoming TCP connection request from 61.147.68.211:6000 to 76.170.123.114:1080   
[INFO] Wed Mar 16 20:33:06 2011 Blocked incoming TCP connection request from 221.194.46.176:12200 to 76.170.123.114:8085   
[INFO] Wed Mar 16 20:33:06 2011 Blocked incoming TCP connection request from 221.194.46.176:12200 to 76.170.123.114:27977   

[FurryNutz]

If you have alot of devices on the network at the same time, it's possible that you may need to use QoS as to make sure when your streaming movies, that other devices wont lag out or interrupt movie streaming. If you only have one at a time on the network, then you might be good with out QoS. I would turn it off and see how it goes.

The differences between G and N is connection speed. Look at it like this, N has a bigger pipe to send stuff thru. If G is working, I would test out N mode to see how it works for you. You might beable to do mixed G and N. See what works best for you.

Your logs look liek mine and yes there are people trying to gain access to put stuff where it shouldn't be. These logs are intended and it's letting you know that the router is working and doing it's job. If your curious about those IP addresses, you can find out who they belong to by going to domaintools.com. 

[hgroenewold]

Thanks, at the most there is one PC on and the Sony player on at the same time.  There's total of four wired devices and the two wireless players that use the router, rarely at the same time. I changed the 802.11 mode to mixed 802.11N and 802.11G and I disabled the QOS service which required a reboot of the router. I'll check it out tonight and see how it goes.

Regards,
Hans

[hgroenewold]

Hi FurryNutz,

Still having problems with streaming but from what I'm finding out, it may be the Sony player and not the router. The other night, same deal, it started with the "loading" deal again.  I went to another web application with the player and it did the same thing so it wasn't Netflix.

I then went upstairs and went on my PC and went to the same web sites and performance was fine so I'm convinced it's the player now. I called tech support for Sony and of course they wanted to blame the router, modem, or Netflix but when I told them what I had already checked they told me I need to call a "product specialist".

Since this and the other player are the only two wireless devices I have, would it be worthwhile to run a hard wire to it to see if it makes any difference with the "loading" problem? The other player is rarely used so I don't know if it behaves the same way. I suppose I could swap them out with each other.

How about updating the firmware, it's currently 1.32A?  When I tried updating it says I have the latest even though I don't. Thanks for any help you can give me.


Regards,
Hans

[FurryNutz]

YES, Connect the players up wired if they have that option and check to see if the the performance is better. I bet it is.

Ya, if your going to the same place on a PC and performance was good then I would bank on that this confirms that the router is doing it's job fine.

What kinda of video or streaming are you trying to do on the players? If your trying to do some HD stuff, it's possible that the players or the WiFi on those players might not be set up or capable of handling such high end data. Usually it's preferred when streaming HD movies and such, to use 5Ghz band or N mode only at 2.4Ghz so that the connection speed will handle the larger data streams. Just a thought.

Also check the Enable multicast streams under Advanced/Advanced Wireless? I think.
Disable Short GI.

It's possible to update FW however I do recommend you to see if you can get the players working well if you can before updating. What does the status page of the router say you have loaded for FW version?

Let us know how it goes.

[hgroenewold]

I'll try the wired connection this weekend.  My main use of the players is for Netflix and some titles are in HD.  Regarding the specs on the Blu-ray player; 2.4GHz band: Channels 1-11. 5GHz band: Channels 36-64, 100-140, and 149-165.

I have already enabled the multi-cast streaming but I'll disable the Short GI as you suggest.  QOS is still disabled as well.  I know there's options in the router for channels so would that be a benefit since you know what channels the player uses?  Thanks again.

Regards,
Hans

[FurryNutz]

Possible there is a channel preference that the player prefers. I would ask the OEM of the player and see. Keep us posted.