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Author Topic: Trouble connect DSM-510 to a LinksysWRT350N UpNp AV server  (Read 10171 times)

Rick_Johnson

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Trouble connect DSM-510 to a LinksysWRT350N UpNp AV server
« on: July 04, 2008, 10:50:53 AM »

I have been unsuccessfully been trying to connect my D-Link UpNp AV media player (DSM-510) to a LinksysWRT350N wired router using the Linksys (with an attached USB NAS storage divice) UpNp AV server enabled (and Shares scanned). I have been attempting this off/on for about 4 months. The DSM-510 sees the LinksysWRT350N but never presents a file list.

If I remove the USB drive from the LinksysWRT350N, and attach it directly to the DSM-510, The entire drive contents (photos, music and video) can be played. The DSM-510 is running FW 1.08.

Do I need to use (how?) Single Port Forwarding on the LinksysWRT350N?
How about Port Range Forwarding on the LinksysWRT350N?

I believe that User Management or Group Management on the LinksysWRT350N is set to low enough levels for read only by any divice.

I have also tried enabling media server in Windows Media Player (V. 11.0.5721.5230) and scanning the shares from the LinksysWRT350N (they play fine in WMP on the laptop). The DSM-510 sees the Windows Media Player server but the DSM-510 sees no media to play. The share my media to the DSM-510 is enabled and all settings seem set correctly.

My LinksysWRT350N Wireless-N Gigabit Router with Storage Link (WRT350N) has the latest Firmware Version: v1.03.7

Anyone have any ideas? Thanks
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ECF

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Re: Trouble connect DSM-510 to a LinksysWRT350N UpNp AV server
« Reply #1 on: July 07, 2008, 08:58:27 AM »

If you place the media on your USB NAS into a folder and copy it to your My Documents folder and share it using WMP11 does the content show On the DSM-510?

I know WMP11 has some issues with NAS storage when sharing the files and I am not familiar with the LinksysWRT350N and the UPnP AV media server and attached USB feature so I dont really know whats going on there. Try putting the media files into a folder on the USB drive and shared only that folder with the LinksysWRT350N UPnP AV server if you can select specific folders.
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Rick_Johnson

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Re: Trouble connect DSM-510 to a LinksysWRT350N UpNp AV server
« Reply #2 on: July 07, 2008, 05:33:18 PM »

I tested the server shares/partitions to scan and noted the AV server had a file on the root directory that grows each time that I add a partition to scan for AV serving. This has a file name of simply "d.s". That file is recognized by the DSM-510 as long as it is not too large. D.S is now 1.9 megs and playing (video, photos and mp3's) fine (about 2500 media files). I added one more directory scan that boosted the file size to about 2.3 megs  (about 2900 media files) and the DSM-510 no longer recognizes the AV server.
This limit seen very lame. I have well over 20 thousand media files on the LinksysWRT350N UpNp AV server that I would like to access (mostly mp3's). The LinksysWRT350N UpNp AV server side administration software will properly scan the entire contents of the drive but the DSM-510 player software just cannot handle the d.s file that is created (about 35 megs as I recall).
I have browsed the d.s file with a text editor and it appears to contain the contents of the Linksys media share scans.
Any help would be appreciated, including some tech help from the D-Link folks.
I will cross post this to the LinksysWRT350N UpNp AV server forums/support folks to see if I can get any help there.

ECF, I will try the: "copy USB NAS into a folder and copy it to your My Documents folder" in WMP 11 but that sort of defeats the whole UpNp AV server concept. I will report back on my findings. Thanks
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Rick_Johnson

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Re: Trouble connect DSM-510 to a LinksysWRT350N UpNp AV server
« Reply #3 on: July 07, 2008, 06:06:36 PM »

If you place the media on your USB NAS into a folder and copy it to your My Documents folder and share it using WMP11 does the content show On the DSM-510?
I know WMP11 has some issues with NAS storage when sharing the files and I am not familiar with the LinksysWRT350N and the UPnP AV media server and attached USB feature so I don't really know whats going on there. Try putting the media files into a folder on the USB drive and shared only that folder with the LinksysWRT350N UPnP AV server if you can select specific folders.
I tried WMP11 as an AV server with the DSM-510 as the device to which WMP11 shares. The DSM-510 does not recognize the WMP11 share at all. There are no firewalls in the way. The Windows Media Player (V. 11.0.5721.5230) seem configured properly. The laptop running WMP11 is a higher end HP media PC with XP Pro (SP2).
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ECF

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Re: Trouble connect DSM-510 to a LinksysWRT350N UpNp AV server
« Reply #4 on: July 09, 2008, 02:59:28 PM »

Please see this FAQ link for WMP11 setup instructions this may help.

http://support.dlink.com/faq/view.asp?prod_id=2692&question=DSM-120%20/%20DSM-320%20/%20DSM-320RD%20/%20DSM-510%20/%20DSM-520%20/%20DSM-750
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Rick_Johnson

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Re: Trouble connect DSM-510 to a LinksysWRT350N UpNp AV server
« Reply #5 on: July 10, 2008, 03:20:02 PM »

Please see this FAQ link for WMP11 setup instructions this may help.
http://support.dlink.com/faq/view.asp?prod_id=2692&question=DSM-120%20/%20DSM-320%20/%20DSM-320RD%20/%20DSM-510%20/%20DSM-520%20/%20DSM-750

Step 1-2 done

Step 3 Your D-Link DSM-510 should now have a green check mark over it. Click the Apply button and then click the OK button.
Done
Step 4 Select which folders will be shared to your D-Link DSM-510. Select the down arrow under Library again. Next select the Add to Library option.
Done
Step 6 Windows® Media Player 11 will now scan the folders you have selected for supported media files.
Done (found 42 items more since the last scan)
Step 7 Once your folders have been scanned and your media has been added to the Windows® Media Player 11 library you can select the Close option.
Done
Step 8 You can now return to your TV and select the Server option from the Home page of the D-Link DSM-510 or you can press the server button on the D-Link DSM-510 remote control.
Done but the WMP server is not listed (the LinksysWRT350N is and is functional with only a fraction is my files showing/scanned/playing)
Step 9 Once you have confirmed that your Windows® Media Player sharing has been enabled and is showing on your D-Link DSM-510 you can select your Music, Photos or Videos options in the Home menu or press the hotkeys on your remote control.
Done-Not applicable per #8 notes

Vista help-Not Applicable

Other notes, the HP Laptop, D-Link DSM-510 and LinksysWRT350N are all on the same T100 wired network (192.168.1.103 .102 and .1 respectively) and are on the some subnet 255.255.255.0.
I can ping all 3 from the laptop.
XP Pro (sp2) has the firewall completely disabled.
The Anti-Virus is AVG 8.0.138 (latest available) has been disabled for this WMP 11 test.

Is it time for a RMA on the D-Link DSM-510
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ECF

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Re: Trouble connect DSM-510 to a LinksysWRT350N UpNp AV server
« Reply #6 on: July 11, 2008, 09:08:44 AM »

I don't believe it is the unit . You computer has anti-virus software on it and when I see this issue this is almost always the case. Disabling anti-virus software almost never work properly there are still services running which can do this. Please properly configure the software for WMP11 to have access to network devices. 
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Rick_Johnson

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Re: Trouble connect DSM-510 to a LinksysWRT350N UpNp AV server
« Reply #7 on: July 11, 2008, 06:37:34 PM »

Please properly configure the software for WMP11 to have access to network devices. 

The WMP 11 is not recognized as a media server with the following settings:

Anti-virus softwares. I totally disabled all Anti-virus services from running (both AVG and 3 remnants from Symantics that was used earlier and un-installed) by setting these services to disabled | rebooting (and confirmed they did not restart). The Anti-virus made no difference to WMP 11 server-it was not seen by the DSM-510.

I shut off Windows XP (Sp2) Media Center services (this made no difference to WMP 11 server).

Multi Media Home Network services are on (Automatic start and on/off cycle with DSM-510 power cycle made no difference to WMP 11 server-it still never functioned).
WMP 11 is set for auto in the services.

In all the above, the WMP 11 was configured according to the help provided and seems functional (the D-Link Up Np AV media player (DSM-510) was shown in start| Media Library Media as a media server and enabled).

All of the above seem to just be a diversion. I have NO DESIRE to use the HP Laptop as a media server, either as a WMP 11 or as a Intel Viiv™ Technology device (my chip set in the HP is an AMD Turion 64 so the Intel Viiv™ Technology is of no help anyway.
Lets stop wasting time with the WMP 11 server setup and move back to concentration on the July 07, 2008, 05:33:18 PM post in part reading:


"I tested the server shares/partitions to scan and noted the AV server had a file on the root directory that grows each time that I add a partition to scan for AV serving. This has a file name of simply "d.s". That file is recognized by the DSM-510 as long as it is not too large. D.S is now 1.9 megs and playing (video, photos and mp3's) fine (about 2500 media files). I added one more directory scan that boosted the file size to about 2.3 megs  (about 2900 media files) and the DSM-510 no longer recognizes the AV server."

Obviously the DSM-510 firmware recognizes the smaller d.s file on the LinksysWRT350N Up Np AV server and plays its contents fine. Please check with the D-Link software folks and see why there is a ceiling on the file size/media count. It is not reasonable to set such a small play file limit with terabyte drives.

If you cannot support larger play lists in the 1.08 version of the firmware, can resolving this low cap be made a priority in the next firmware release?

Otherwise, can we try a tested DSM-510 through a RMA?
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ECF

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Re: Trouble connect DSM-510 to a LinksysWRT350N UpNp AV server
« Reply #8 on: July 16, 2008, 10:16:38 AM »

I think it is best that you contact technical support by phone. Although the LinksysWRT350N is not a supported media server it can be determined if the DSM-510 is working properly with WMP11 and files on you local PC if not and RMA can be issued.
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zoulourichard

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Re: Trouble connect DSM-510 to a LinksysWRT350N UpNp AV server
« Reply #9 on: August 14, 2008, 06:03:55 PM »

I HAD (I THINK( THE VERY SAME PROBLEM

Had to spend about 3h with Level 3 teck support with D-Link.
In Lynksys setup, there is a Application and Gaming setup, in this setup there is a upnp port fowarding and that's what's causing the DSM-510 not to be recognized.  I was angry cause i just baught this router.  Whent back to the store and baught a cheap and easy router from D-Linkd ...2310 and it worked well the minute i pluged it in!

Hope it will help you spare some time and start to use your 510.. I know i do now (for 2 days) and i love it!
Still have some isues with some avi files:  The setup with Wmp11 whent like a charm the minute Vista could see it (note: Same for my other machine Xp)
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Rick_Johnson

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Re: Trouble connect DSM-510 to a LinksysWRT350N UpNp AV server
« Reply #10 on: November 12, 2008, 01:59:13 PM »

I finally gave up on the LinksysWRT350N UpNp AV server for UpNp AV purposes. I switched over to a D-Link DNS-321 NAS with UpNp AV that works well with my D-Link DSM-510. It is fast and I have had no issues (other than AVG getting in the way of formatting the drives - the 94% hang issue).
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