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Author Topic: DIR-655 will not connect to cable modem  (Read 2833 times)

dacon

  • Level 1 Member
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  • Posts: 2
DIR-655 will not connect to cable modem
« on: December 10, 2010, 11:03:56 AM »

 >:( I have a D-Link DIR-655 router connected to a Motorola Surfboard cable modem from Comcast.  I am using Network Magic and it shows the LAN working fine with all PCs showing connected. It also shows the Internet is not connected to the router.  I can direct connect a PC to the modem and connect to the Internet, but when I connect the same PC to the router, I get no connection to the Internet.
I have upgraded the firmware to 1.34NA. I have WPA2 set as security.  I have gone thru numerous tries at rebooting with various connections with no success.
Why is the router not getting an IP from the modem? I have it set to use DHCP.  The router is only a little over a year old.  I have experienced similar connection problems with older D-Links in the past and am thinking about changing brands if this is not resolved.
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davevt31

  • Level 8 Member
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  • Posts: 1250
Re: DIR-655 will not connect to cable modem
« Reply #1 on: December 10, 2010, 11:54:26 AM »

You need to power cycle the cable modem when switching the connection from the PC to the Router.
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dacon

  • Level 1 Member
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  • Posts: 2
Re: DIR-655 will not connect to cable modem
« Reply #2 on: December 10, 2010, 12:55:54 PM »

Thanks.  Tried that with Comcast this morning but for some reason it is working now.  Your'e a good man davevt31! :)
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