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Author Topic: Intermittent Disconnects  (Read 12896 times)


  • Guest
Intermittent Disconnects
« on: April 18, 2008, 12:07:52 AM »

Intermittent disconnects. Purchased a DWA-643 Xtreme N Wireless-N Notebook Express card, installed latest driver. Express card constantly disconnecting/dropping signal. When connected, it does appear at 300 Mbps. Not sure what to configure on the router to resolve this issue.

Any help would be appreciated. Thanks in advance

Wireless router is DWA-655
Firmware Version: 1.11
Hardware Version: A2
Mode: Mixed 11n and 11g
Enabled Auto Channel Scan: Yes
Transmission Rate: Best (Auto)
Channel Width: Auto 20/40 MHz
Visibility Status: Yes

PC - Environment info
Desktop XP/SP2
Laptop XP/SP2 
Using Windows Zero Config on both machines

Other info
Disconnected 5 GHz cordless phone and re-booted all hardware (Modem, Router and both PC's) still having disconnect issue


  • Guest
Re: Intermittent Disconnects
« Reply #1 on: August 28, 2008, 08:54:59 AM »

I would suggest you update your router firmware.  I believe it is currently on A11.  See if that helps.


  • Guest
Re: Intermittent Disconnects
« Reply #2 on: September 11, 2008, 08:06:06 PM »


Does your PC lose connection as well? Or is it just the laptop using the adapter? If both laptop and PC are losing connection.. I would look at the logs in the router.

Alex Molina

  • Level 1 Member
  • *
  • Posts: 14
Re: Intermittent Disconnects
« Reply #3 on: November 06, 2008, 09:36:42 AM »

Hello :

Try it with the router on channel 6 , maybe a wi-fi protection setup turned on , after that power cycle router for a couple of seconds if you'r signal keeps getting disconnected check the logs on router ( also make sure the rest of you'r computers are not loosing the internet )

If the issue is only wireless try updating router firmware to the latest one.