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Author Topic: 5Ghz channels missing  (Read 2259 times)

mrwulf

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5Ghz channels missing
« on: April 20, 2020, 11:44:44 AM »

Hi all,

A D-Link DIR-882 user here on the other side of the pond in the UK.

I am running V1.20 EU firmware and when I select my 5Ghz band, there's a huge gap between CH 52 and CH149 missing.

Is there a reason for this?

Thanks
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FurryNutz

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Re: 5Ghz channels missing
« Reply #1 on: April 20, 2020, 03:57:50 PM »

Some other countries don't support DFS channels. So these are not available for some regions and may be not not listed in the FW.
http://en.wikipedia.org/wiki/Wireless_channels
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

mrwulf

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Re: 5Ghz channels missing
« Reply #2 on: April 20, 2020, 11:45:32 PM »

Some other countries don't support DFS channels. So these are not available for some regions and may be not not listed in the FW.
http://en.wikipedia.org/wiki/Wireless_channels

I have tried EU and US firmware, even the beta.

There's no option for DFS on either firmware.
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mrwulf

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Re: 5Ghz channels missing
« Reply #3 on: April 21, 2020, 02:33:43 AM »

In the UK we channels 36-64 (Band A) and Channels 100-140 (Band B) are unlicensed.

I'm not getting above channel 48 on Band A and none of Band B on the UK firmware.
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FurryNutz

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Re: 5Ghz channels missing
« Reply #4 on: April 21, 2020, 05:46:40 AM »

Something to contact your regional D-Link support office about and ask...
Link> Tech Support Contact Information
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

GreenBay42

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Re: 5Ghz channels missing
« Reply #5 on: April 21, 2020, 06:44:40 AM »

What is your channel width selected at? If you change to 20MHz and reboot, do the channels come back?

Also are you talking about the channel drop-down not displaying the channels or are you scanning wifi signals?
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mrwulf

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Re: 5Ghz channels missing
« Reply #6 on: April 24, 2020, 12:44:13 AM »

Ok, a bit more information.

I have tried EU and US firmware. Both do not display the missing channels in the drop down box.

Channel width has been changed down to 20/40mhz, it makes no difference.

Do the US routers have the DFS option? I've got a feeling it is stuck on US firmware some how.

Every firmware upgrade I have done has been by the D-Link Recovery method.

I have opened a support ticket with D-Link UK.
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FurryNutz

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Re: 5Ghz channels missing
« Reply #7 on: April 24, 2020, 09:34:15 AM »

Yes the 882 has a DFS enable button on mine.
I believe some parts of EU don't support DFS channels thus will not be seen or supported in those regions.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

mrwulf

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Re: 5Ghz channels missing
« Reply #8 on: April 29, 2020, 12:37:47 PM »

I have tried going down to V1.04 and then doing the built in firmware upgrade. Same thing.

« Last Edit: April 29, 2020, 01:24:51 PM by mrwulf »
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FurryNutz

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Re: 5Ghz channels missing
« Reply #9 on: April 29, 2020, 02:56:38 PM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this.
Link> Tech Support Contact Information
We find that phone contact has better immediate results over using email.
Let us know how it goes please.

I have tried going down to V1.04 and then doing the built in firmware upgrade. Same thing.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

mrwulf

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Re: 5Ghz channels missing
« Reply #10 on: May 08, 2020, 12:41:11 PM »

Ok, I am pretty sure this is related to DD-WRT.

I have in the past had DD-WRT running on the router and returned to stock without issue. It appears something is amiss this time though.

I do my firmware flashes via the D-Link Recovery portal at all times. I rolled back to DIR882A1_FW104B02_Middle_FW_Unencrypt from a fresh install of DD-WRT earlier and the channels returned. I then did the automatic update back up to v1.2 and the channels disappeared again.

I have since tried DIR882A1_FW104B02_Middle_FW_Unencrypt and 1.2 again from a factory reset and the channels are missing again. I have noticed the 2.4 and 5Ghz lights on the router are flickering, not a feature of stock D-Link firmware.

Any tips on what I can do next?
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FurryNutz

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Re: 5Ghz channels missing
« Reply #11 on: May 08, 2020, 02:22:46 PM »

What happens if you update to v1.30, factory retest and check again?

Just checked mine, after disabling SC and DFS, channels 149 thru 165 are available. v1.30
« Last Edit: May 08, 2020, 02:31:27 PM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

mrwulf

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Re: 5Ghz channels missing
« Reply #12 on: May 11, 2020, 02:22:22 AM »

I went from a really old version of DD-WRT to 1.3 out of sheer curiosity and still no sign of Channel 100. The gap from 48 to 143 still exists.

Running out of ideas.
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FurryNutz

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Re: 5Ghz channels missing
« Reply #13 on: May 11, 2020, 12:12:02 PM »

I would contact your regional D-Link support office and ask about this:
Link> Tech Support Contact Information
We find that online chat or phone contact has better immediate results over using email.
Let us know how it goes please.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.