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Author Topic: DIR-825 and Kodak ESP 5 AIO printer problems  (Read 251 times)
halcyon_andon
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« on: November 02, 2009, 05:28:04 AM »

HI all,
just purchased and installed a DIR-825, rev b1 with latest 2.02NA firmware. DL'd the latest shareport installer for my PCs. Installed it on a win 7 laptop wirelessly connected (on 5ghz N only band) to router and on an XP pro SP3 desktop with a wired connection. On both shareport identifies the ESP 5 as a type 'USB Other' not as a printer. Therefore I cannot print to it, set it to auto connect to print, or even connect to it at all, etc.
Any ideas?
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sweetchaos
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« Reply #1 on: November 06, 2009, 10:47:32 PM »

Hey, I had the same problem and I fixed it.

Here's my story (you can skip this if you want and go straight for the solution):
I hooked up my Windows 7 professional to the DIR825 (revB) router via Ethernet. Then i plugged in my Canon MF4100 laser printer via usb to router. After installing router firmware and verifying that everything worked, I installed the SharePort Utility 1.0.0 R3 (that came with installation cd). I did a test from the computer and it worked. I also managed to install the SharePort Utility version 1.10 (downloaded from the site http://www.dlink.com/products/?tab=3&pid=DIR-825&rev=DIR-825_revB) on my laptop running windows xp, and also on my macbook running snow leopard. I tested the printer from all 3 locations and they all worked. Then, 24hours later, after turning on my Windows 7 machine, i discovered the same issue as you, the SharePort utility didn't recognize the Printer as Canon, instead it shows "USB device". I was shocked that it was working one day and not the next. Nothing was working, i had to do a hard-reset of router, but that didn't fix the problem. I also installed the latest version of SharePort on my Windows 7 machine with no luck. I gave up and thought i was going to return the router. 24hours later, i re-installed the previous version (v1.0.0 R3) from the cd thinking that would fix it, with no luck. Then I was reading the help section of the SharePort utility and i realized that something was wrong with the Router's IP address. Basically, the IP address of the printer was interfering with the IP address of the router (to my understanding). Basically, I had to change either the router IP or printer IP. So i changed the router IP. Here's how.

How I fixed it:
1. Logged onto your Router's Admin page (192.168.0.1 typically)
2. Network Settings
3. Changed Router IP address to 192.168.0.2 (the number doesnt matter, i just increased it by 1)
4. Opened SharePort Utility and VOILA.
Note: Im still using the SharePort Utility v1.0.0 R3 (it's working fine)

Hope this helps.  Grin
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halcyon_andon
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« Reply #2 on: November 08, 2009, 04:56:13 AM »

Thanks for the reply. I had already changed the local IP of the router away from the default to integrate it into my existing network. I ended up emailing Dlink tech support, who responded to call them directly rather than email support. I called and the "tech" walked me through her flow chart to solve the problem. After teh standard questions and attempts to fix it, They had me plug in a USB drive to the shareport, which didnt initialize correctly. She then had me unplug the router and plug it back in (this is probably the 10th hard reset I had tried). Once it rebooted I plugged in the USB drive and it mounted correctly. Then plugged in the printer and, surprise surprise, it recognized it as a "multifunction device" as opposed to a "USB Other".
I don't know if it was the hard reset (although I had tried that many times) or the fact that I tried the usb drive first, but it is working. I wonder if the USB drive initialized something the printer couldn't?
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