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Author Topic: dcs-5220  (Read 3143 times)

duxsmith

  • Level 1 Member
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  • Posts: 1
dcs-5220
« on: September 11, 2009, 10:34:17 AM »

Hello,
I cannot view my DCS-5220 VIDEO via the internet. I can log in, control the camera, see snapshots, etc., but cannot see live video. I've tried from 1 Vista PC, and 2 XP PC's with the same result. I allowed the active-x software to install on all 3 machines.
I have installed the DCS-5220 installation software on one of the remote PC's, and it found the camera and logged into it. Still no live video.
I can see live video fine if I am onsite.
I am set up using a Static IP using port 5000. I could not get the Verizon Westell combo modem/router to work at all using port 80, or using the DDNS. It does not support UPNP.
Please help with any suggestions.
Thanks
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ECF

  • Technical Engineer
  • Level 11 Member
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  • Posts: 2692
Re: dcs-5220
« Reply #1 on: September 15, 2009, 01:55:56 PM »

Try opening up all of the RTSP ports as well as the http port in the router firewall.
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