The Graveyard - Products No Longer Supported > Hubs and Switches

DSG-3324SR locked by password

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Patrick1610:
Hi! I have bought an old DSG-3324SR, but unfortunately this is password protected. Resetting this using the RS232 cable and the hot key (Shift-6) after the UART Init boot. This also didn’t work, so currently I cannot use this Switch.

Does anyone know another way to reset this switch (or a complete factory reset)?

Thanks in advance!

FurryNutz:
There a reset button?
Check the user manual for reset instructions.

Patrick1610:
Thatís what I did.. the reset password option is Shift-6 during boot over an RS232 but that doesnít work. Factory reset is only explained from the web interface, but thatís locked.

FurryNutz:
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this.
Link> Tech Support Contact Information
We find that chat/phone contact has better immediate results over using email.
Let us know how it goes please.

GreenBay42:
I am trying to find a backdoor/reset procedure. This switch was discontinued in 2011 so not much information is available anymore. I know a lot of the older switches if you forgot your password you would have to send in to D-Link so they could reset it. A little overboard IMO for security....

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