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Author Topic: Not working in iOS14  (Read 417 times)

nettewurk

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Not working in iOS14
« on: September 28, 2020, 09:57:29 PM »

Recently I upgraded my iPhone X to iOS 14 and found some appilcations are not working properly, particularly for bank applications.   Tried also using mydlink Lite but during its signing in, the application stops and forced close.   Tried for how many times, and also from power on but still getting the same behavior.   Does anybody reported this behavior or possible app version update for this problem?  Thanks.
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FurryNutz

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Re: Not working in iOS14
« Reply #1 on: September 29, 2020, 07:01:33 AM »

Please post about APPLE products over in the APPLE forums. Make contact with APPLE support for help and information regarding there products.
There seems to be known problems with new iOS 14. Be sure to allow LAN side connections with in the iOS. New security features are seen in iOS 14.

Thank you.
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ngc1068

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Re: Not working in iOS14
« Reply #2 on: September 29, 2020, 04:45:11 PM »

Please post about APPLE products over in the APPLE forums. Make contact with APPLE support for help and information regarding there products.
There seems to be known problems with new iOS 14. Be sure to allow LAN side connections with in the iOS. New security features are seen in iOS 14.

Thank you.

I have to agree with original poster.  My Dlink Lite App, MyDLink App, and MyDlink Home apps all crash now on iOS devices of myself and all family members.  Happens over cellular, and WiFi both locally and remotely, happens regardless of IOS version....  I think this is not only an Apple issue.
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FurryNutz

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Re: Not working in iOS14
« Reply #3 on: September 29, 2020, 05:09:14 PM »

Not having any problems with any D-Link apps on my iphone with IOS 13.x. So I would not agree with it happening regardless of iOS version. Most of users problem have only been since iOS14 has been made available to users.

Make sure LAN access support is enabled for the apps on iOS14.

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ngc1068

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Re: Not working in iOS14
« Reply #4 on: September 29, 2020, 05:16:51 PM »

Not having any problems with any D-Link apps on my iphone with IOS 13.x. So I would not agree with it happening regardless of iOS version. Most of users problem have only been since iOS14 has been made available to users.

Make sure LAN access support is enabled for the apps on iOS14.

I had not told my family of the issue, just got a call from my brother asking whats wrong with MyDlink....its crashing during login...I had not told him about my issue last few days...I just texted to ask. He reports he is on 13.7.
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FurryNutz

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Re: Not working in iOS14
« Reply #5 on: September 29, 2020, 07:23:03 PM »

Has he removed the app from the phone, rebooted the phone then re-installed the app to see if the problem continues?

I'm on iOS 13.6 here. No app crashes.
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ngc1068

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Re: Not working in iOS14
« Reply #6 on: September 29, 2020, 07:44:52 PM »

Please post about APPLE products over in the APPLE forums. Make contact with APPLE support for help and information regarding there products.
There seems to be known problems with new iOS 14. Be sure to allow LAN side connections with in the iOS. New security features are seen in iOS 14.

Thank you.

Hi can you kindly post a link to the Apple forum to which you refer?

I tried logging into MyDlink.com via Internet Explorer 11 on my Windows 10 PC, and was greeted with a Server Maintenance warning dated 9/29, that suggested Apps may be affected...anyway, fast forward to just now, I randomly tried MyDLink Lite just now and it logged in successfully, all is working 100% now.   It must have been the MyDlink server maintenance...and as I suspected the issue had nothing to do with Apple or iOS.
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FurryNutz

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Re: Not working in iOS14
« Reply #7 on: September 29, 2020, 08:06:46 PM »

So so your problem is now resolved. Glad it was probably just the maintenance happening.
"Scheduled Maintenance
The mydlink portal will undergo the server maintenance. The mydlink portal and mydlink apps may be temporarily unavailable during this period. If your device still remains offline after server maintenance, please try to reboot your device by unplugging and plugging the power supply. We apologize for any inconvenience.
Maintenance time : 2020/09/29 04:00 - 2020/09/29 06:00"

For Apple and iOS 14 issues, users need to contact Apple support.

Good Luck.
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nettewurk

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Re: Not working in iOS14
« Reply #8 on: October 04, 2020, 11:44:13 PM »

Please post about APPLE products over in the APPLE forums. Make contact with APPLE support for help and information regarding there products.
There seems to be known problems with new iOS 14. Be sure to allow LAN side connections with in the iOS. New security features are seen in iOS 14.

Thank you.

Sorry if the above post seems violated some of the site's rules but this problem occurred on all 3 D-Link iOS apps.  This is just to confirm if this is not just isolated case in my phone and  to help other users recognize the problem so that we could report it in the reviews  of their store.  I've already posted this issue and the problem is now resolved from 10/02.   Thanks for giving the attention also.
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FurryNutz

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Re: Not working in iOS14
« Reply #9 on: October 05, 2020, 11:34:21 AM »

So what resolved this for you? iOS update or app update?

Please post about APPLE products over in the APPLE forums. Make contact with APPLE support for help and information regarding there products.
There seems to be known problems with new iOS 14. Be sure to allow LAN side connections with in the iOS. New security features are seen in iOS 14.

Thank you.

Sorry if the above post seems violated some of the site's rules but this problem occurred on all 3 D-Link iOS apps.  This is just to confirm if this is not just isolated case in my phone and  to help other users recognize the problem so that we could report it in the reviews  of their store.  I've already posted this issue and the problem is now resolved from 10/02.   Thanks for giving the attention also.

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nettewurk

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Re: Not working in iOS14
« Reply #10 on: October 05, 2020, 06:14:55 PM »

Seems that the iOS 14.0.1 update resolves the log-in crash for all myDlink apps including Lite, Access and Plus of iPad.   
Hope that those who reported their problems here are able to access now their D-Link cameras, etc.
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FurryNutz

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Re: Not working in iOS14
« Reply #11 on: October 05, 2020, 07:06:33 PM »

I see this has appeared on my iphone. Been reluctant to upgrade to iOS 14...  :-\
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