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Author Topic: DGL-5500 throttling gigabit speed to <400mbps sos need help plz  (Read 495 times)

breauxthomps

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Just upgraded to gigabit speeds with Suddenlink. Using my own modem and router to save money, however can't get hardwired (6ft cat5e) speed over 400mbps. I thought the DGL-5500 could support gigabit speeds? I updated to the 1.13FW but didn't see any difference. With SB enabled, I was getting <200mbps so I turned that off and pretty much returned it to factory settings and am getting in the high 300s now but still that is well over 500mbps off from what the modem is providing (low 900s). I haven't even tested the wifi speeds because my xbox and computer are wired to the router so I'm not really concerned about that. I know it's a really old router but I would like to use this router still if it is actually possible to get at least close to 900mbps from it. Any help or advice is greatly appreciated!

Modem: Arris SB6190 (gets 930mbps hardwired directly to computer with cat5e)
Modem-to-router cable: cat7, tested and works (also get same speeds with other cat5e ethernet cables)
ISP: Suddenlink
Region: Texas
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FurryNutz

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Re: DGL-5500 throttling gigabit speed to <400mbps sos need help plz
« Reply #1 on: June 30, 2020, 10:41:22 PM »

I believe this router doesn't have the ability to support anything near 900Mpbs on the wire. I think I tested mine out and it maxed out at around 400Mbps or just above. Been a while since I had mine out. I'm on 1Gb as well. I had to put a few D-Link routers in the box as those were limited due to HW design of the times.

I recommend you upgrade the router to something that can handle 900Mpbs. Like the DIR-882 or DIR-2660.
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breauxthomps

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Re: DGL-5500 throttling gigabit speed to <400mbps sos need help plz
« Reply #2 on: July 06, 2020, 01:37:40 PM »

Thank you for this info FurryNutz, that's too bad it's not actually a gigabit like advertised! I will look into those other routers.
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FurryNutz

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Re: DGL-5500 throttling gigabit speed to <400mbps sos need help plz
« Reply #3 on: July 06, 2020, 02:58:54 PM »

Ya, the 5500 was a good idea and had high hopes. Execution and development turned out to be otherwise. Was disappointing to say the least.  :(
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!