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Author Topic: Weak and lots of connected, no internet. :(  (Read 1692 times)

FurryNutz

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Re: Weak and lots of connected, no internet. :(
« Reply #15 on: January 20, 2020, 01:15:12 PM »

No, DAPs if running in extender mode would be only broadcasting the same SSID name, not a different one.
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Tanquen

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Re: Weak and lots of connected, no internet. :(
« Reply #16 on: January 25, 2020, 07:09:19 AM »

No, DAPs if running in extender mode would be only broadcasting the same SSID name, not a different one.

Good to know, I thought that was one of the benefits of the new mesh routers.

I went ahead and moved everything over to the DIR-882 and most everything seems to work, the phone and everything connect much better quicker for sure but the Nest protects don't seem to like it. They were on the DIR-655 until it died. Doing some googling it looks like the Nest protects don't support the smart network having the 2.4 and 5 GHz with the same SSID. Does that sound correct? I have to disable that and have two SSIDs?
« Last Edit: January 25, 2020, 09:55:12 PM by Tanquen »
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FurryNutz

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Re: Weak and lots of connected, no internet. :(
« Reply #17 on: January 25, 2020, 12:17:25 PM »

My 1st and 3rd gen NEST controllers work just find with Smart Connect enabled. Thought I have been using same SSID name and PW when I happen to change routers.
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Tanquen

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Re: Weak and lots of connected, no internet. :(
« Reply #18 on: January 25, 2020, 09:54:49 PM »

What is a NEST controller a Nest Thermostat? I have 2 newer ones and they seem to be ok. It's just the Nest Protects that I can get to connect but they then can not finish their once a day connection.

I'd try a reserve IP but they never show up on the Connected Clients page.

Device priority (Quality of Service) also I can't as they are never on the Connected Clients page.

They say to disable Beamforming but I don't see that option.

I guess I'll disable the Smart Connect and see if that helps. Not sure why if it connects to the 2.4Ghz network only but their guide says:

2.4GHz and 5GHz network names
If you’re using a dual band router with both 2.4GHz and 5GHz bands, make sure they have different names. Nest Protect cannot connect to a 5GHz network and may not be able to tell your networks apart.

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FurryNutz

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Re: Weak and lots of connected, no internet. :(
« Reply #19 on: January 26, 2020, 10:51:43 AM »

What is a NEST controller a Nest Thermostat?
I have 2 newer ones and they seem to be ok. It's just the Nest Protects that I can get to connect but they then can not finish their once a day connection. I have a 1st gen and 3rd gen thermostats.

I'd try a reserve IP but they never show up on the Connected Clients page.

Device priority (Quality of Service) also I can't as they are never on the Connected Clients page.

They say to disable Beamforming but I don't see that option.
Users can't disable beamforming.

I guess I'll disable the Smart Connect and see if that helps. Not sure why if it connects to the 2.4Ghz network only but their guide says:

2.4GHz and 5GHz network names
If youíre using a dual band router with both 2.4GHz and 5GHz bands, make sure they have different names. Nest Protect cannot connect to a 5GHz network and may not be able to tell your networks apart.
Most IoT devcies are only 2.4Ghz and will never see 5Ghz. So if Smart connect is enabled, then they will only see the 2.4Ghz wifi signal. It's when it comes to the setup software or the IoT app that gets confused due to the fact that the setup device, i.e. phone or pad CAN see and do use 5Ghz while the app doesn't support 2.4Ghz, even if the setup device is connected to the 5Ghz, the app software wants the setup phone or pad to be on 2.4Ghz. This is a limiation of the mfrs setup software. They fail to realize that the 2.4Ghz and 5Ghz radios are on the SAME NETWORK. ::)

Let us know if disabling SC helps get them connected, once connected you can re-enable SC and see if they remain connected. They should if you keep the same SSID name and PW.
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Tanquen

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Re: Weak and lots of connected, no internet. :(
« Reply #20 on: January 30, 2020, 06:31:29 PM »

The initial connection works, it's the daily check in that fails. I disabled the smart connect and all is well. Not sure why but something to do with the way the Protects trys to low power (?) check in. Nest says that them may get confused and it looks like they do. :(
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FurryNutz

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Re: Weak and lots of connected, no internet. :(
« Reply #21 on: January 30, 2020, 07:35:29 PM »

Something to inform D-Link about. I know D-Links COVR-1203 system doesn't like NEST controllers (1st gen) where there COVR-3902 is fine with them. However the chip sets used between the two are different I believe. I informed D-Link about the problems with the 1203. Didn't get much traction. Maybe adding your problem may result in something.
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