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Author Topic: DIR635 lose internet connection every two to three days  (Read 883 times)

nkw

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DIR635 lose internet connection every two to three days
« on: March 20, 2020, 04:59:51 PM »

Hi, I reuse again a DIR635 which I bought a few years ago.  It works pretty well but become no internet every two to three days.   After i restart it,  it resume normal.   This situation keeps happening.   Please help.   Thank you.
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FurryNutz

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    • Router Troubleshooting
Re: DIR635 lose internet connection every two to three days
« Reply #1 on: March 21, 2020, 11:09:33 AM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Are you wired or wireless connected to the router?
  • Has a Factory Reset been performed?
  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
  Link> >FW Update Process
  • Was the router working before any firmware updates?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
  • Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner to find out. How many?
  • If you have any of these options, Try turning OFF or ON Short GI, WLAN Partition, Extra Wireless Protection and HT 20/40 Co-existence if you have it. Also testing with HT20/40Mhz Co-existence enabled will impact results as well. I prefer to use this option OFF. Recommended settings are default. Under Advanced/Advanced Wireless.
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