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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: DCS-942LB1  (Read 609 times)


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« on: February 13, 2020, 04:57:50 PM »

I have two registered DCS-942LB1. One is connected and viewable in MyDlink. The other is still connected via ethernet cable and says: 
"Unable to access your DCS-942LB1. If you cannot access your DCS-942LB1, please check that:
You have at least 256K of bandwidth. Your DCS-942LB1 is not being blocked by a firewall or an antivirus program"

I am certain have enough bandwidth and the firewalls are disabled.
IE 11 updated.

This seems to be a recurring issue on the boards. Any update?


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    • Router Troubleshooting
Re: DCS-942LB1
« Reply #1 on: February 14, 2020, 06:16:17 AM »


  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?

I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool as a troubleshooting step: 192.168.#.10 and .11  DHCP

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com

What happens if you connect the 2nd 942 up as a wireless connection?

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