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Author Topic: Remote management  (Read 466 times)

Raivo

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Remote management
« on: December 10, 2019, 11:18:02 PM »

We have multiple DES-1210-28 Series switches.
Some of our conected devices from time to time fail, they still draw power but they do not send/recieve any data ( ping fails)
We already have monitoring system that monitors ping and gives alert on failure, but ports still have to be disabled/enabled manually.

Devices are powerd from switch (PoE)

Disabling port ( i.e. switching device off/on) reboots the device and it works again.

Is there a way (api or some other management utility) in which we could manage /  automate port enabling / disabling ?
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FurryNutz

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    • Router Troubleshooting
Re: Remote management
« Reply #1 on: December 11, 2019, 06:23:19 AM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this.
Link> Tech Support Contact Information
We find that phone contact has better immediate results over using email.
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