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Author Topic: Mydlink Home is not accessible since server update - No new App available  (Read 838 times)

Mr.Navy

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Since the mentioned server update I cannot use the app anymore.
Up until now I cannot find the new app mentioned. Current version is 3.0.8.
Any suggestions?
« Last Edit: November 13, 2019, 07:34:27 AM by Mr.Navy »
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Softaren

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Same
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FurryNutz

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Please make contact with D-Link support let them know. I'll try and pass this onto forum moderators here.

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GreenBay42

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The mydlink team is aware of the issue with the mydlink Home app not working with iOS. There will be an update soon.
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Mr.Navy

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Version 3.0.10 is available now - It is working again.

Thank you all for the support!
« Last Edit: November 14, 2019, 03:17:41 AM by Mr.Navy »
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GreenBay42

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You beat me to it Mr Navy :) 

New version is available - BUT there may be an issue with push notifications not working (which they are looking in to)
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FurryNutz

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Re: Mydlink Home is not accessible since server update - (RESOLVED)
« Reply #6 on: November 14, 2019, 01:50:41 PM »

I can confirm the Home app is now working on both Apple and Android devices again.

Thank you D-Link.  ;)
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rpsantos

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Hi,
Any reason why new version is not saving usr&pwd ? Need to login everytime on app...
//Rui
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GreenBay42

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To verify, you have iOS 13 and app version 3.0.11?

I will report it to the mydlink team.



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GreenBay42

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3.0.11 was released 12 hours later to fix the push notification issue.

If anyone still has login issues, uninstall the app, reboot your phone/tablet. Reinstall the app and login.
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rpsantos

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Re: Mydlink Home is not accessible since server update - No new App available
« Reply #10 on: November 15, 2019, 07:17:31 AM »

To verify, you have iOS 13 and app version 3.0.11?

I will report it to the mydlink team.

Yes. IOS 13.1.3 and Mydlink Home app 3.0.11
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GreenBay42

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Re: Mydlink Home is not accessible since server update - No new App available
« Reply #11 on: November 15, 2019, 07:21:14 AM »

Thanks for the verification. I will report it.

EDIT: A tech tested it and even tapping "remember me" he still has to sign in every time.
« Last Edit: November 15, 2019, 07:24:31 AM by GreenBay42 »
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FurryNutz

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Re: Mydlink Home is not accessible since server update - No new App available
« Reply #12 on: November 15, 2019, 11:06:23 AM »

Same for me as well.  ;)
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GreenBay42

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Re: Mydlink Home is not accessible since server update - No new App available
« Reply #13 on: November 15, 2019, 11:10:44 AM »

Furry, what version of iOS?
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FurryNutz

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Re: Mydlink Home is not accessible since server update - No new App available
« Reply #14 on: November 15, 2019, 11:34:57 AM »

13.3 BETA 2
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