• February 27, 2020, 12:14:27 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Access D-link Wi-Fi app through internet  (Read 135 times)

johnzrunner

  • Level 1 Member
  • *
  • Posts: 1
Access D-link Wi-Fi app through internet
« on: February 07, 2020, 03:27:35 AM »

Hello, I recently bought a Dir-2660 router. The D-link wi-fi app is working properly when I am connected directly to the router, however I cannot access it out of the house.

D-Link Cloud Service is registered, and I can see my device when I login to sso.dlink.com, but when opening the app outside the house I receive the following prompt:
Disable your cellural data and enable your mobile device's Wi-Fi until the device setup process is complete.

Is there something I can do, maybe forward a port, to access my D-link through the internet?

P.S. the D-link defend app properly sees which devices are online when I am out of the house.
« Last Edit: February 07, 2020, 03:33:34 AM by johnzrunner »
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 48389
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Access D-link Wi-Fi app through internet
« Reply #1 on: February 07, 2020, 06:15:00 AM »

Link>Welcome!

  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

Which cell phone provider do you use? ATT, T-Mobile, Verizon?
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!