• November 18, 2018, 12:24:05 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Unable to login to my router (192.168.1.1)  (Read 128 times)

Surrend3r

  • Level 1 Member
  • *
  • Posts: 3
Unable to login to my router (192.168.1.1)
« on: November 10, 2018, 12:42:17 PM »

When ever I'm trying to log in to my router it asks for username and password as usual but when I enter them both I get a white blank page.
All I know about my modem is that it is a DSL - G256DG VDSL Router (That's at least what it says on the router itself).
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 46159
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Unable to login to my router (192.168.1.1)
« Reply #1 on: November 10, 2018, 12:44:04 PM »

Link>Welcome!

  • What Hardware version is your modem? Look at the sticker under modem.
  • Link>What Firmware version is currently loaded? Found on the modems web page under status.
  • What region are you located?

Is this modem from a ISP or a retail unit that you bought?
Try using a different browser? IE11, FF or Opera?
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

Surrend3r

  • Level 1 Member
  • *
  • Posts: 3
Re: Unable to login to my router (192.168.1.1)
« Reply #2 on: November 10, 2018, 01:08:32 PM »

Link>Welcome!

  • What Hardware version is your modem? Look at the sticker under modem.
  • Link>What Firmware version is currently loaded? Found on the modems web page under status.
  • What region are you located?

Is this modem from a ISP or a retail unit that you bought?
Try using a different browser? IE11, FF or Opera?

Hardware Version: DSL - G256DG VDSL2 Gigabyte Modem Router.
Firmware Version: OI_1.00.10
Region: Israel

EDIT:
I fixed the firmware version
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 46159
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Unable to login to my router (192.168.1.1)
« Reply #3 on: November 11, 2018, 07:32:00 AM »

Is this modem from a ISP or a retail unit that you bought?
Try using a different browser? IE11, FF or Opera?
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

Surrend3r

  • Level 1 Member
  • *
  • Posts: 3
Re: Unable to login to my router (192.168.1.1)
« Reply #4 on: November 13, 2018, 09:59:30 PM »

Is this modem from a ISP or a retail unit that you bought?
Try using a different browser? IE11, FF or Opera?
My modem is from an ISP.
I tried using Microsoft Edge and Opera and still haven't worked.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 46159
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Unable to login to my router (192.168.1.1)
« Reply #5 on: November 14, 2018, 06:38:16 AM »

I recommend contacting your ISP. Some ISPs managed there modems that they give to there customers. They may have different processes in regards to use and accessibility of there HW.
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!