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Author Topic: DIR-855 keeps rebooting when no internet  (Read 1635 times)

Leba

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DIR-855 keeps rebooting when no internet
« on: October 26, 2018, 10:40:21 AM »

Hi,

I have a problem with my DIR-855. When my internet is down the router keeps rebooting until the internet is back.
This is a problem because when the routers reboots every few second my internal Network does not work.
I have no WIFI and cant access my NAS.
How can i stop the router from rebooting when the internet is down?
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GreenBay42

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Re: DIR-855 keeps rebooting when no internet
« Reply #1 on: October 26, 2018, 10:42:03 AM »

This is not normal behavior. What hardware revision do you have and what firmware?
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Leba

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Re: DIR-855 keeps rebooting when no internet
« Reply #2 on: October 26, 2018, 10:43:03 AM »

I have Hardware Version A2 and Firmware Version 1.23EU
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GreenBay42

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Re: DIR-855 keeps rebooting when no internet
« Reply #3 on: October 26, 2018, 10:46:01 AM »

Has it always done this or is this a new issue?

Unfortunately this router was discontinued over 7 years ago so no new firmware or support. There is 1.24 on the US site. Not sure if this would work on the European version.

You may want to reset the router back to default settings and setup again.
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Leba

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Re: DIR-855 keeps rebooting when no internet
« Reply #4 on: October 26, 2018, 10:49:03 AM »

I have this problem for several years now.
When i remember right this was not a problem when i bought the router new.
Maybe it worked on older firmware versions.
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GreenBay42

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Re: DIR-855 keeps rebooting when no internet
« Reply #5 on: October 26, 2018, 10:55:23 AM »

You could try downgrading firmware and see if it fixes it or try the 1.24.

1.24 firmware --> ftp://FTP2.DLINK.COM/PRODUCTS/DIR-855/REVA/DIR-855_FIRMWARE_1.24.ZIP

For older firmware go to tsd.dlink.com.tw

I see in our database there were reboot issues with Samsung phones (connecting via Wi-Fi). The 1.24 firmware did fix issues with Samsung 4 but looks like 5 and above still have issues. I didn't see anything regarding rebooting when the Internet is not active.

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FurryNutz

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Re: DIR-855 keeps rebooting when no internet
« Reply #6 on: October 26, 2018, 10:58:29 AM »

Link>Welcome!

Link> >FW Update Process

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

Leba

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Re: DIR-855 keeps rebooting when no internet
« Reply #7 on: October 27, 2018, 12:54:52 PM »

It works with firmware 1.23WW
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FurryNutz

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Re: DIR-855 keeps rebooting when no internet (RESOLVED)
« Reply #8 on: October 29, 2018, 08:56:52 AM »

Enjoy.  ;)
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting