• October 21, 2019, 09:38:21 PM
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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: dlink camera & wifi issues under iOs13  (Read 159 times)


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dlink camera & wifi issues under iOs13
« on: October 20, 2019, 06:13:40 AM »

My dlink camera used to without problem connect to my wifi, except for frequently being bumped off and frequent start overs on the app to recognize the camera. Since iOs13, my dlink camera & app will not connect to my wifi. It demands a bluetooth connection, Even with bluetooth enabled, the app still gives me an error message saying no bluetooth. Unfortunately, the camera is too small to be a door stop. How do I get this thing working again?
« Last Edit: October 20, 2019, 06:15:26 AM by Fotodog »


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Re: dlink camera & wifi issues under iOs13
« Reply #1 on: Today at 07:12:00 AM »

Not sure why it is asking for a bluetooth connection. Is this during setup? 

Easiest thing to do is reset the camera (paperclip in reset hole for 10 seconds). Put your phone in airplane mode and enable WiFi and bluetooth. Open app and add new device. Once completed you can turn off airplane mode on your phone.

If you continue to have issues, uninstall the app, reboot your phone, install app and try again.