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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Update firmware not work  (Read 1913 times)

sveireman

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  • Posts: 1
Update firmware not work
« on: August 29, 2018, 03:53:11 AM »

Hello,

Homekit says there is a new firmware but Omna app have a bug with network for do that...
Firmware version : 1.1.36153
Is it the last version ?

I use iOS 12.
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lsitongia

  • Level 1 Member
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  • Posts: 7
Re: Update firmware not work
« Reply #1 on: December 08, 2018, 09:28:23 AM »

This forum is supposed to facilitate communications with tech support? Yet, there is no answer to a fundamental question like this?

Has this device been abandoned by D-Link?

I see updates to the App but not the device.

Edit: the Home app in iOS says that my firmware is 1.3.38319. I didn't do anything to update it. Do these updates happen OTA automatically?
« Last Edit: December 08, 2018, 09:40:35 AM by lsitongia »
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FurryNutz

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    • Router Troubleshooting
Re: Update firmware not work
« Reply #2 on: December 08, 2018, 04:00:53 PM »

This camera model set up to get updates via it's mobile app. There is no user FW files to update these cameras.
If you have problems or questions about this camera, I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this.
Link> Tech Support Contact Information
We find that phone contact has better immediate results over using email.
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