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Author Topic: DSR-250 harware version A1 problems.  (Read 2225 times)

sbosse

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DSR-250 harware version A1 problems.
« on: May 28, 2018, 11:33:04 AM »

I have DSR-250 rev A1 hardware and tried 'DSR-250_REVA_FIRMWARE_v3.11B101H' firmware and it does not work. When trying to update from FW v2.11 via the routers web page firmware update, I get an error which states I must use firmware for my router and it resets the router. I chose the 'DSR-250_A1_A2_A3_A4_FW3.11B101H_COMMON_WW' file. Is FW v2.11 the last version that works with DSR-250 hardware version A1?

In this message: http://forums.dlink.com/index.php?topic=72552.15
Greenbay42 mentions FW v3.11 was confirmed by a D-Link tech that it works with A1 hardware. Not sure how to proceed.


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FurryNutz

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Re: DSR-250 harware version A1 problems.
« Reply #1 on: May 28, 2018, 11:58:38 AM »

See if there is an Intermediate file that has to be applied first....
ftp://ftp2.dlink.com/PRODUCTS/DSR-250/REVA/DSR-250_REVA_RELEASE_NOTES_v3.11B101H_EN.pdf

I would use IE11 or FF browser to do the FW update. Don't use Chrome.
« Last Edit: May 28, 2018, 12:01:42 PM by FurryNutz »
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sbosse

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Re: DSR-250 harware version A1 problems.
« Reply #2 on: May 28, 2018, 12:59:15 PM »

Thanks much for your reply.

There is an intermediate file but PDF states support only for v A2 hardware. Yet the info in this
message: "http://forums.dlink.com/index.php?topic=72552.15" states it should work with A1 hardware using the common file. Confusing...I'll try the intermediate file.

Thanks.
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FurryNutz

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Re: DSR-250 harware version A1 problems.
« Reply #3 on: May 28, 2018, 01:02:17 PM »

Let us know if it works...
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sbosse

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Re: DSR-250 harware version A1 problems.
« Reply #4 on: May 28, 2018, 01:19:59 PM »

Does not work, guess I'm stuck with FW v 2.11.
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FurryNutz

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Re: DSR-250 harware version A1 problems.
« Reply #5 on: May 28, 2018, 02:06:53 PM »

Did you try the Console update process listed in the other link?
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sbosse

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Re: DSR-250 harware version A1 problems.
« Reply #6 on: May 29, 2018, 05:08:43 AM »

No but I'll give that a try. Do I need a real serial port or USB over serial or just plain Ethernet cable?
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FurryNutz

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Re: DSR-250 harware version A1 problems.
« Reply #7 on: May 29, 2018, 06:38:53 AM »

I would check the user manual. If it's a RS-232 port, then you'll need either a real or USB to RS-232 cable...
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sbosse

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Re: DSR-250 harware version A1 problems.
« Reply #8 on: May 29, 2018, 02:18:21 PM »

Thanks. All I have on the router is the Ethernet port, no serial port and I do not have the special Ethernet cable with e DB9 connector. Not sure why some FW versions can be burned via GUI and others require going into boot loader mode. Kind of wonky.

Not sure if I buy another newer DSR-250 from Amazon or Newegg if it'll have the newest hardware ver.
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FurryNutz

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Re: DSR-250 harware version A1 problems.
« Reply #9 on: May 29, 2018, 02:21:48 PM »

Ya I forgot, some don't have the 232 connector. Let me see if there is any more help.

Thanks. All I have on the router is the Ethernet port, no serial port and I do not have the special Ethernet cable with e DB9 connector. Not sure why some FW versions can be burned via GUI and others require going into boot loader mode. Kind of wonky.

Not sure if I buy another newer DSR-250 from Amazon or Newegg if it'll have the newest hardware ver.
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GreenBay42

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Re: DSR-250 harware version A1 problems.
« Reply #10 on: May 29, 2018, 03:08:44 PM »

Possibly the recovery mode may work.  http://forums.dlink.com/index.php?topic=72552.0

This thread will have instructions but I know it didn't work with this specific customer. I witnessed a tech here with 3.12 on a A1 unit but I did not see how he did it unfortunately (he is no longer with D-Link). I know it took him a while. D-Link headquarters has stated 3.x.x is not compatible with revision A1. 2.11 would be the latest version.

If all else fails, contact tech support 1 (877) 354-6555 (USA only) and see if they can help.
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sbosse

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Re: DSR-250 harware version A1 problems.
« Reply #11 on: May 30, 2018, 02:59:37 AM »

Thanks FurryNutz and GreenBay42 for all your help!

I have no choice but to stick with FW v 2.11.

I'll read through the release notes for all versions past 2.11 and see if there are any crucial security fixes I can't get which could affect me negatively, if so I'll just have to move on with a newer model.

Thanks again.
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FurryNutz

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Re: DSR-250 harware version A1 problems.
« Reply #12 on: May 30, 2018, 06:28:51 AM »

Let us know how it turns out...
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