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Author Topic: 2.4GHz drops on occasion and Guest inconsistent in staying off.  (Read 302 times)

dg_102

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Hi,

I have a
Model Name: DIR-885L    
Hardware Version: A2    
Firmware Version: 1.20

My configuration is:
D-Link 885L A2 the main router connected to a fiber convertor in the basement.
Tp-Link as an access point on the top floor gateway using the DHCP from the main router.

On occasion devices connected to 2.4Ghz(D-Link) are dropped(even if they are 10 feet away) and they reconnect the access point located on the top floor.

Current configuration on the D-Link is:

SC enabled
Transition power is Medium

If I configure this on the Desktop GUI, the Guest Zone becomes active with the default dlink-guest and no password. I can connect to it and view it on a scanner. The only way to disable guest is to go on my phone and disable it from there. When using a scanner app from my phone I can see that the 2.4 GHz goes all the way up and then disappear for a few seconds. 5Ghz is rock solid does not show any of the 2.4GHz behavior.

Any advice on configuration would be greatly appreciated.

Thank you,

dg.

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FurryNutz

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Re: 2.4GHz drops on occasion and Guest inconsistent in staying off.
« Reply #1 on: May 01, 2018, 07:37:09 AM »

Link>Welcome!

  • What region are you located?

So you have the DIR and TP-Link wireless running at the same time?
What channels are you using on the DIR and TP-Link? These need to be separate and far away channels from each other. DIR set to channel 11 and TP-Link set to channel 1 on 2.4Ghz. Set channel 36 on DIR and 149 on TP-Link on 5Ghz.
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

dg_102

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Re: 2.4GHz drops on occasion and Guest inconsistent in staying off.
« Reply #2 on: May 01, 2018, 08:22:26 AM »

Region: Toronto, Canada

I set the DIR to 11 and 36 and the other AP router on 1 and 149 as suggested. I had turned off the Smart Connect so I had access to set the channel on DIR.

I will keep you posted if anything changed when I get home.

Thank you.

dg
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FurryNutz

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Re: 2.4GHz drops on occasion and Guest inconsistent in staying off.
« Reply #3 on: May 01, 2018, 08:23:53 AM »

 ;)

What is the distance between the DIR and TP-Link? Feet?
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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dg_102

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Re: 2.4GHz drops on occasion and Guest inconsistent in staying off.
« Reply #4 on: May 01, 2018, 08:43:25 AM »

It is about 27ft going up through three wood floors.
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FurryNutz

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Re: 2.4GHz drops on occasion and Guest inconsistent in staying off.
« Reply #5 on: May 01, 2018, 08:46:27 AM »

OK. You might set power levels on the TP-Link to medium or low and DIR to High and test later on if you see other issues.
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting