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Author Topic: Problem setting up parental control on 826L  (Read 2695 times)

BigBill

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Problem setting up parental control on 826L
« on: January 25, 2018, 01:13:27 PM »

I have a 826L  and I see FurryNutz you do too.... I am trying to set up parental control so my kids can not access the web from their xbox from 9PM on week days untill 3pm the next day. I first set it up to enable access from 3pm to 9pm but found they could still access it so I tried block from 9pm to 3pm and again they still had access after 9pm I then set 2 polices to block from midnight to 3pm and the other to block from 9pm to 11:59 PM but they still had access after 9pm. Can you help me?? I set up schedules and policies that referenced the appropriate schedule. I also tried using IP address and when that didn't work I tried mac but as I noted I have had no success. I hope someone can help me.
 
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FurryNutz

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Re: Problem setting up parental control on 826L
« Reply #1 on: January 25, 2018, 01:15:20 PM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?

Please review this:
Router Access Control, Blocking, Web Filters and Scheduling FAQ
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BigBill

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Re: Problem setting up parental control on 826L
« Reply #2 on: January 25, 2018, 03:48:13 PM »

I hope this is what you have requested:
                 hardware version A1,
                 firmware version  on router is 1.02
                 firmware version on screen when I am doing setup is 1.04
                 region Canada
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FurryNutz

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Re: Problem setting up parental control on 826L
« Reply #3 on: January 25, 2018, 03:53:14 PM »

Let us know if the linked FAQ helps you...  ;)
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BigBill

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Re: Problem setting up parental control on 826L
« Reply #4 on: January 25, 2018, 04:23:05 PM »

As far as the FAQ reference it did help to confuse me.......I have no idea of ports or how to setup, use or how to do anything with them.
You asked how I was connected and I am not sure,  it is a wireless connection frommy pc to the router and then by usb cable to my antenna that was installed by  service  provider to a tower somewhere
Also I did have access control set up to block my sons phone from using the wireless router and it did work on that but when I tried to do same on the xbox connection using a specified schedule I ran into the problems I mentioned before. (my son said his phone stopped at school at the same time as I blocked it on my router .... could that be related to my setting this parental control ?
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BigBill

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Re: Problem setting up parental control on 826L
« Reply #5 on: January 25, 2018, 04:41:27 PM »

When I set the parental control to enable xbox for a spcified schedule it worked  the first time but not the next day. I found that the router assigned a ne IP for the xbox giving it full access again that is why I changed to MAC instead of IP
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FurryNutz

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Re: Problem setting up parental control on 826L
« Reply #6 on: January 25, 2018, 05:22:14 PM »

You need to set an IP address reservation on the router for the xbox. This will include the MAC address. Then point parental controls to this IP address and include it in the control is all.

How is the xbox connected to the router? Wireless or LAN cable. Xbox has both so you may need to set up an IP address reservation for both wireless and LAN cable in case they decide to switch connection methods. Include both in the reservation and controls.
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BigBill

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Re: Problem setting up parental control on 826L
« Reply #7 on: January 25, 2018, 05:24:24 PM »

Can I somehow send an attachment  with a screen capture that shows my current acess config?
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FurryNutz

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Re: Problem setting up parental control on 826L
« Reply #8 on: January 25, 2018, 05:25:21 PM »

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BigBill

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Re: Problem setting up parental control on 826L
« Reply #9 on: January 25, 2018, 05:33:35 PM »

xbox is setup wireless to router I don't think it is wireless connected to pc ...how could I check.

You say I  need to set an IP address reservation on the router for the xbox. This will include the MAC address.... how do I do that? I figured it was there because I just used the pull down to choose xbos and it put in IP that time but then changed it to another next time ......sorry I am new to this and I appreciate the help
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FurryNutz

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Re: Problem setting up parental control on 826L
« Reply #10 on: January 25, 2018, 05:42:42 PM »

Yes, your in the right direction. Go into the Networking settings on the router and find the name of xbox in the list or drop down list. Select it and it will auto fill the IP address and Mac address fields. You can give it a new name here as well or just use xbox. Select the ADD button just under this section. Then select Save.

Link> DHCP

I'm referring to the xbox being connected to the router. Not connected to the PC.  ;)
« Last Edit: January 25, 2018, 05:44:15 PM by FurryNutz »
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BigBill

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Re: Problem setting up parental control on 826L
« Reply #11 on: January 25, 2018, 08:58:08 PM »

That is how I did it as I said in post 5 and got the results I discribed. That is why I endednup using Mac instead because the router did not give xbox a new mac like it did with the IP addresss.
Do you think that perhaps I have it set up ok but somehow the xbox is using wireless to my PC as it was set that way before we changed to using the router for wireless base, If so do you know how I could check. In both set ups the wireless was through the d-link 826L but the 1st used the pc and the second control was set to use the router. I hope that makes sense.
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FurryNutz

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Re: Problem setting up parental control on 826L
« Reply #12 on: January 26, 2018, 06:50:15 AM »

So the xbox is connected wirelessly to the PC?
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BigBill

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Re: Problem setting up parental control on 826L
« Reply #13 on: January 26, 2018, 09:19:53 AM »

I am not sure that is why I asked if you know how I can check.
I know at one time the xbox was wired to the router but since that we set up the router so I no longer had to have my pc on and removed the cable from the xbox to the router.
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FurryNutz

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Re: Problem setting up parental control on 826L
« Reply #14 on: January 26, 2018, 09:30:26 AM »

Well if the xbox is wireless, you can see if it's connected to the router by going to the routers web page and navigate to Status, then select Wireless from the left side menu. This will show you wireless connected devices. Look for the IP or MAC address of the xbox here.
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