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Author Topic: Factory Reset - Password Error  (Read 1012 times)

sandraj

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Factory Reset - Password Error
« on: January 15, 2018, 02:55:25 PM »

After doing a hard reset to factory default on my DNR-202L, I'm getting an error on the wizard setup.

When it's ready for the password to be set, I get "Failed to Set Account Password",

Anyone run in to this issue?  Can't find anything on a google search or search of this forum.

Any help will be greatly appreciated.
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FurryNutz

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Re: Factory Reset - Password Error
« Reply #1 on: January 15, 2018, 05:03:23 PM »

What browser are you using?
Try IE11 or FF?
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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RYAT3

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Re: Factory Reset - Password Error
« Reply #2 on: January 16, 2018, 04:48:38 AM »

Try a simple password first. Characters and numbers only.
Under 10 characters.
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sandraj

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Re: Factory Reset - Password Error
« Reply #3 on: January 16, 2018, 03:35:35 PM »

What browser are you using?
Try IE11 or FF?

Not using a browser.  Sorry, I should have been more specific.  This is in the DLink setup wizard.
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sandraj

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Re: Factory Reset - Password Error
« Reply #4 on: January 16, 2018, 03:37:05 PM »

Try a simple password first. Characters and numbers only.
Under 10 characters.

Thank you for responding.  I did try a simple PW first.  8 characters all lower case.  Also tried 8 characters with a mix of upper and lower case along with numbers.  Still no dice.
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FurryNutz

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Re: Factory Reset - Password Error
« Reply #5 on: January 16, 2018, 03:59:45 PM »

Try using IE11 or FF browser and set up the DNR using the wizard in the DNRs UI.
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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