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Author Topic: No Internet on Guest Network  (Read 2962 times)

SteveM

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No Internet on Guest Network
« on: November 30, 2017, 08:37:10 AM »

I have attempted to set up a guest network on my DIR-865L but can't get internet service in spite of having it on the primary network.  Hopefully it is just a configuration issue, but I have tried a bunch of things and still found no success.  I am using the device as an access point (it is hard wired to the DHCP router) and I have disabled DHCP on this device.

Here are some key settings:

Setup> Network Settings> Router Settings> Enable DNS Relay (unchecked)
Setup> Network Settings> DHCP Server Settings> Enable DHCP Server (unchecked)
Advanced> UPNP> Enable UPnP IGD: (unchecked)

Primary wireless network works fine, but guest network does not connect to internet. This is true of both bands in both cases.   Also, I have other access points (Asus) with guest internet working fine so I don't think it is a router configuration problem.  Am I missing something?  How can I troubleshoot this?

Thanks!


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FurryNutz

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Re: No Internet on Guest Network
« Reply #1 on: November 30, 2017, 08:39:48 AM »

How is the cable connected? Lan to lan? Ap mode doesn’t support guest zone
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

SteveM

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Re: No Internet on Guest Network
« Reply #2 on: November 30, 2017, 08:58:51 AM »

The DIR-865L is connected by ethernet cable through a switch to the router.  I guess you have answered it if it simply doesn't support the guest zone in this configuration.  Thanks!
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FurryNutz

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Re: No Internet on Guest Network
« Reply #3 on: November 30, 2017, 09:09:03 AM »

Guest zone requires the Wan port and router mode.

Good luck
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting