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Author Topic: Wifi not working after firmware update  (Read 7873 times)

FurryNutz

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Re: Wifi not working after firmware update
« Reply #30 on: November 16, 2017, 02:01:25 PM »

Also are you scanning for the SSID name on the 2nd DAP or trying to use WPS when setting up the 2nd DAP?
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igtoth

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Re: Wifi not working after firmware update
« Reply #31 on: November 16, 2017, 02:02:58 PM »

I do not see 2.10EN in the global database. The EN usually means an English version so I am not sure where. You may need to contact the regional tech support in your area. They may be able to get it for you.
Have you tried WPS?
In the wireless page when you scan for a network you do see your router and connect to it? Or are you just entering the wireless information?

Have you tried WPS? YES not working...

In the wireless page when you scan for a network you do see your router and connect to it? YES, it shows the routers around this area. (I see wifi led blinking when doing this)

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igtoth

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Re: Wifi not working after firmware update
« Reply #32 on: November 16, 2017, 02:11:53 PM »

Also are you scanning for the SSID name on the 2nd DAP or trying to use WPS when setting up the 2nd DAP?

Both can scan for network...








NOTHING CONNECTED: (upgraded fw)



CONNECTED: (original fw)


10:7B:44:C4:0E:A0 = MAIN ROUTER
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FurryNutz

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Re: Wifi not working after firmware update
« Reply #33 on: November 16, 2017, 02:27:49 PM »

I believe that D-Link support in Brazil needs to review this and see if they can get your 2nd DAP going again. I would have them review this forum thread as well. I'd contact escalated support if needed. Something has happened with recent FW and needs to be looked at more closely...  ::)
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GreenBay42

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Re: Wifi not working after firmware update
« Reply #34 on: November 16, 2017, 02:31:52 PM »

I agree.

I requested the 2.10EN firmware file. It may take a day or 2 but I will post it if I get it. I would def call tech support. Updating should not kill the wireless functionality. Try another hard reset.

Oh, are you using any characters in your wifi password other than numbers and letters? If you are, maybe try changing the wifi password on the router and test again.
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igtoth

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Re: Wifi not working after firmware update
« Reply #35 on: November 16, 2017, 05:22:55 PM »

I agree.

I requested the 2.10EN firmware file. It may take a day or 2 but I will post it if I get it. I would def call tech support. Updating should not kill the wireless functionality. Try another hard reset.

Oh, are you using any characters in your wifi password other than numbers and letters? If you are, maybe try changing the wifi password on the router and test again.

Thank you very much, I will be waiting...

No, I am using a very non-secure basic password.
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GreenBay42

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Re: Wifi not working after firmware update
« Reply #36 on: November 17, 2017, 06:24:21 AM »

I got this last night. Hopefully this is the same as what you had. --> ftp://FTP2.DLINK.COM/PRODUCTS/DAP-1360/REVB/DAP1360B1_FW210B02_nml.bin
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igtoth

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Re: Wifi not working after firmware update
« Reply #37 on: November 18, 2017, 07:30:56 AM »

I got this last night. Hopefully this is the same as what you had. --> ftp://FTP2.DLINK.COM/PRODUCTS/DAP-1360/REVB/DAP1360B1_FW210B02_nml.bin

Wont let me rollback to that specific one... (see screenshots below):

From 2.14:




Downgraded to 2.11 and tried to downgrade again to 2.10 (new one provide):

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FurryNutz

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Re: Wifi not working after firmware update
« Reply #38 on: November 18, 2017, 11:21:52 AM »

I'd contact your regional D-Link support office and have them RMA your unit. Tell them something is wrong with recent releases. They'll need to review this and resolve it...
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igtoth

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Re: Wifi not working after firmware update
« Reply #39 on: November 18, 2017, 11:48:13 AM »

I'd contact your regional D-Link support office and have them RMA your unit. Tell them something is wrong with recent releases. They'll need to review this and resolve it...

I will try to contact them during the next business day. But I doubt they would do anything. By law its required to support only for 1yr, I bought it a while back, no longer under warranty.
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FurryNutz

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Re: Wifi not working after firmware update
« Reply #40 on: November 18, 2017, 11:59:50 AM »

Ask for any repair services they may have. Worth asking.

Good Luck.
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igtoth

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Re: Wifi not working after firmware update
« Reply #41 on: November 30, 2017, 07:48:51 AM »

Ask for any repair services they may have. Worth asking.

Good Luck.

That is all I got from D-Link:

Quote
Protocol: LTK1119402937666X
Subject: Support Form - D-Link
Dear Mr. Ighor,

Good Morning,

To perform a new configuration of your equipment follow the instructions below carefully.
 
Before starting the setup, we recommend that you reset the equipment to ensure it is in the factory state.
Reset: Connect the DAP-1360 to the wall outlet, then press the internal reset button (with toothpick or clips) for exactly 10 seconds.
 
Please follow the instructions and procedures below to set up your equipment.
 
1. Connect only your computer with a network cable to the LAN port of the DAP-1360.
* Note: Only the computer must be connected to the DAP-1360 over the network cable during setup.
** Note: Disable your notebook's wireless network if you are using a notebook to perform the setup. Make sure the notebook is connected to the DAP-1360 only with a network cable.

2. To access the DAP-1360's setup screen, you must set the IP address on the computer's network card. Click Start> Control Panel> Network Connections, right-click the Local Area Connection icon, and then click Properties.
 
3. Locate TCP / IP IPv4 Protocol and click the Properties button.
 
4. In the new window select the Use the following IP address option in the fields:
IP Address: Enter 192.168.0.51
Subnet Mask: Enter 255.255.255.0
Default Gateway: Enter 192.168.0.50
 
Click OK and the previous window again OK.
 
5. After the previous procedures, open the browser? Internet Explorer or Mozilla Firefox ?, Enter in the IP address bar http://192.168.0.50
NOTE: To perform these procedures you do not need to be connected to the internet.
 
Then, it will open an authentication window, asking for? User Name and Password?
User Name: admin
Password: (leave the field blank)
Click Log In.
 
Now set up your equipment as you would like.

Other manuals for configuration can be found on our website in the download tab:
http://www.dlink.com.br/producto/repetidores/dap-1360
 

Any questions, please get in touch with us.
Regards,
E-mail Support
D-Link UK
support@br.dlink.com
www.dlink.com.br
www.facebook.com/Dlinkbrasil

So, nothing that I haven't done yet and still no WIFI ... #d-link ??? what support hah?
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FurryNutz

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Re: Wifi not working after firmware update
« Reply #42 on: November 30, 2017, 10:50:57 AM »

I presume that if after all this, the unit is faulty and needs to be replaced.
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