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[FurryNutz]

I think we need to make contact with D-Link support, via live chat or https://www.mydlink.com/contact and get the ball rolling in there court.

I'm not getting the push notifications either. This worked on previous revisions. But since the motion detection is not working correctly, I have the notifications turned off anyway. I did go back into the setup and test the notifications using the test button and the emails failed.

[howyue]

The firmware upgrade doesn't seem to fix the push notification! This is taking too long to fix, anyone after the firmware got the push notification working?

It defeats the purpose of me getting this camera!

[FurryNutz]

It isn't working for me either.

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. The US offers Chat support for consumer products at support.dlink.com. 24/7. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

[counteru]

I use to be able to connect to my camera through my browser on the pc. Once I updated the firmware it will no longer connect. Anyone have an idea what is wrong?

(update) i reset the camera and then was able to connect can disregard ... my apologies!

[FurryNutz]

Link>Welcome!

• What region are you located?

What browser are you using?
What PC platform  are you using?

Try IE11 or FF ESR browser version...

I use to be able to connect to my camera through my browser on the pc. Once I updated the firmware it will no longer connect. Anyone have an idea what is wrong?

[FurryNutz]

Glad you got it working. Enjoy. 

[vdb86]

I'm running this version and motion detection is still not working properly.
As far as I can tell below 30% false positives stop but real detection stops as well.
Above that there are too many false positives.

Another thing that I don't understand is the motion detection area, you draw it but it seems other parts end up triggering the camera.

[FurryNutz]

Try setting 70% first then try 90%.

How do you have your detection area set up for?
Post a screen capture if you can:
Adding Screenshots In A Post

I'm running this version and motion detection is still not working properly.
As far as I can tell below 30% false positives stop but real detection stops as well.
Above that there are too many false positives.

Another thing that I don't understand is the motion detection area, you draw it but it seems other parts end up triggering the camera.

[tulanch]

any updates on improved motion detection?   I just installed this camera and having the same issues reported in this forum... triggers on nothing and does not pickup someone walking in view

[FurryNutz]

What are you using?

What sensitivity do you have it set too? Try 70%

any updates on improved motion detection?   I just installed this camera and having the same issues reported in this forum... triggers on nothing and does not pickup someone walking in view

[punisher]

I have purchased this camera yesterday and firmware was available once connected. Updated and tested. With and without reset.
- Motion sensor is not working at all.
- Sound sensor is working properly

Notifications work but since motion sensor is not working then it doesn't really matter.
Any solution or should I return the camera?

[FurryNutz]

Link>Welcome!

• What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?

Where is the Sensitivity set for? Try 70%

I have purchased this camera yesterday and firmware was available once connected. Updated and tested. With and without reset.
- Motion sensor is not working at all.
- Sound sensor is working properly

Notifications work but since motion sensor is not working then it doesn't really matter.
Any solution or should I return the camera?