• July 15, 2020, 09:30:34 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  


This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Pages: 1 [2]

Author Topic: Cameras disappear from mydlink  (Read 4571 times)


  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 48970
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Cameras disappear from mydlink
« Reply #15 on: September 21, 2017, 06:49:43 AM »

There is a factory reset button on the back of each camera.

However if these aren't accessible by anyone then I presume that would not be a factor.

Seems like a odd ball issue. I would monitor and see if it happens again.
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!


  • Administrator
  • Level 11 Member
  • *
  • Posts: 2506
Re: Cameras disappear from mydlink
« Reply #16 on: September 21, 2017, 07:36:24 AM »

I would call tech support and report the issue. Maybe there is something with your mydlink account. I recommend changing your mydlink account password and maybe the passwords on your cameras to make sure no one is accessing your account and removing the cameras.

Go to http://www.mydlink.com and under the login, click Forgot Password. Enter your email address and click Apply. This will reset your password.
« Last Edit: September 21, 2017, 07:39:20 AM by GreenBay42 »
Pages: 1 [2]