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Author Topic: Live view no longer works in any browser  (Read 4597 times)

unimorpheus

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Live view no longer works in any browser
« on: June 11, 2017, 02:44:07 PM »

It appears Live View in the setup menu is no longer supported in ANY browser. Is there a work around to get these cameras set up? Motion detection cannot be set without this feature.
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FurryNutz

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Re: Live view no longer works in any browser
« Reply #1 on: June 11, 2017, 02:57:37 PM »

What OS are you using?
IE11 or FF should work for Windows, Safari or FF for Apple.
If you upgraded FF recently, review this:
http://forums.dlink.com/index.php?topic=66483.0
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RYAT3

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Re: Live view no longer works in any browser
« Reply #2 on: June 11, 2017, 06:04:20 PM »

original 5222l or the newer B version?

which F/W?
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unimorpheus

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Re: Live view no longer works in any browser
« Reply #3 on: June 11, 2017, 07:35:00 PM »

Windows 10 creators update and I have tied IE11, Firefox v52.0 and Firefox v53. No dice. I have always had trouble with live view as I usually have to reinstall the .msi every time I use it but this time it just will no go. I have two DSC-5222l ver A cameras cabled to my network. No wireless. There seems to have been some kind of change I am not seeing.
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FurryNutz

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Re: Live view no longer works in any browser
« Reply #4 on: June 11, 2017, 07:45:34 PM »

Did you try the ESR version of FF?
Can you test a Windows 7 PC by chance?
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unimorpheus

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Re: Live view no longer works in any browser
« Reply #5 on: June 11, 2017, 07:47:30 PM »

What OS are you using?
IE11 or FF should work for Windows, Safari or FF for Apple.
If you upgraded FF recently, review this:
http://forums.dlink.com/index.php?topic=66483.0

Thanks FurryNuts, the link referenced a Firefox about:config change that still works in ver. 53.0.3, the most current as of this post. Add the Boolean "plugin.load_flash_only" and set to "false". Restart the browser and the plugin will work as expected. I know I just made my browser less secure but I have been running like this for years without big brother's help and no issues. I am getting tired of Apple, Google, Microsoft and now Mozilla telling me what's best for me and MY computer.
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FurryNutz

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Re: Live view no longer works in any browser
« Reply #6 on: June 11, 2017, 08:05:36 PM »

Link also references a ESR version which the plug-in is supposed to work.
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RYAT3

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Re: Live view no longer works in any browser
« Reply #7 on: June 11, 2017, 08:52:11 PM »

I don't see any complaints (yet) about the CU on google with respect to ie11 and npapi.

I don't have CU yet.  My other device might.
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RYAT3

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Re: Live view no longer works in any browser
« Reply #8 on: June 13, 2017, 08:54:59 PM »

I'm on F/W 1.01 with my DCS-5222L H/W Vers A.

This browser doesn't support or disable Java JRE .   Get the latest Java JRE here or enable Java JRE.

Click here to download NCSPlugin and install. And then re-open your browser is recommended!! 


Installing "InstallCamCilCtrl.msi"

Unable to install since a newer version of this product is already installed.


Sorry, don't feel like installing JRE or updating my 5222L F/W.

A test from my windows vista machine with JRE would be invalid here.
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RYAT3

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Re: Live view no longer works in any browser
« Reply #9 on: June 13, 2017, 09:27:00 PM »

OK - plugged in my other 5222L h/w, and was surprised it was working.  I thought it had failed again and had it unplugged for a while.

I upgraded the F/W via the app, and that went smooth, took 5 minutes or so.   Firmware Version: 1.14.

IE 11 works with win 10 1607 and the  NCS plugin.

Trying to install updates on other win10 test machine, stuck at 99% downloading updates.  Will try to confirm this 5222L works there, and then upgrade to Win10 CU.
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RYAT3

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Re: Live view no longer works in any browser
« Reply #10 on: June 14, 2017, 05:46:20 AM »

Ok forgot to test 1.01 f/w version, but I can confirm 1.14 f/w works with WIN 10 CU in IE 11, just like before CU on my machine.

I'm not sure what the OP issue is then.
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FurryNutz

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Re: Live view no longer works in any browser
« Reply #11 on: June 14, 2017, 01:46:38 PM »

Possible configuration issue or maybe security software is getting in the way...
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unimorpheus

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Re: Live view no longer works in any browser
« Reply #12 on: June 14, 2017, 11:08:42 PM »

Initial test with IE11 failed and I didn't pursue that any further. I use IE11 for different purposes and have it configured for those uses so not interested changing it to run camera stuff. That is what I have Firefox for.
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FurryNutz

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Re: Live view no longer works in any browser
« Reply #13 on: June 15, 2017, 02:18:49 PM »

Use either IE11 or FF "ESR" for camera operations. 
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