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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

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Author Topic: Cameras disappear from mydlink  (Read 4263 times)


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Re: Cameras disappear from mydlink
« Reply #15 on: September 21, 2017, 06:49:43 AM »

There is a factory reset button on the back of each camera.

However if these aren't accessible by anyone then I presume that would not be a factor.

Seems like a odd ball issue. I would monitor and see if it happens again.
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Re: Cameras disappear from mydlink
« Reply #16 on: September 21, 2017, 07:36:24 AM »

I would call tech support and report the issue. Maybe there is something with your mydlink account. I recommend changing your mydlink account password and maybe the passwords on your cameras to make sure no one is accessing your account and removing the cameras.

Go to http://www.mydlink.com and under the login, click Forgot Password. Enter your email address and click Apply. This will reset your password.
« Last Edit: September 21, 2017, 07:39:20 AM by GreenBay42 »
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