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Author Topic: Problem DGS-1100-08 Web-based configuration  (Read 3904 times)

ikkz

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Problem DGS-1100-08 Web-based configuration
« on: January 06, 2017, 03:16:09 AM »

I have a problem with my switch DGS-1100-08 Web-based configuration

I use 3 switches DGS-1100-08 in my office place (all latest firmware)
I manual reboot them once a week. So I can use reboot function on web-based as usual.

Last week, all of them normally operated but I cannot pass the login page on one of them.

I try as step below
- open login page
   -> Display login page normally
- login with correct password 
   -> Page refresh then back to login page again
- login with incorrect password
   -> Display incorrect password error
- push hard reset button
- change my PC IP address for connect to default switch IP address
- open login page on default IP address
   -> Display login page normally
- login with default password
   -> Display first page as normal I can config everything.
- change switch IP address and my PC IP address
- go to login page on new configured IP address
   -> Display login page normally
- login with default password
   -> Page refresh then back to login page again
- login with incorrect password
   -> Display incorrect password error

Now hard reset and restore my backup configuration. It operate normally but can't config anymore.
I can't understand what happen on one of my switch.
I cannot config everything after I changed its IP address.
Have tried IE, Chrome, Safari, and Firefox.

Please help!
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FurryNutz

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Re: Problem DGS-1100-08 Web-based configuration
« Reply #1 on: January 11, 2017, 06:36:52 AM »

Link>Welcome!

  • What Hardware version is your DGS?
  • Link>What Firmware version is currently loaded? Found on the DGSs web page.
  • What region are you located?

What OS Platform are you using? Windows or Mac?
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

ikkz

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Re: Problem DGS-1100-08 Web-based configuration
« Reply #2 on: January 12, 2017, 06:45:13 AM »

Dear, FurryNutz

  • DGS1100-08 hardware A1
  • Latest firmware 1.10.039. Downloaded from Official DGS web page.
  • ฺI bought them from Thailand(SEAsia), and also use locally
  • ฺWindows7 64bit
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FurryNutz

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Re: Problem DGS-1100-08 Web-based configuration
« Reply #3 on: January 13, 2017, 02:32:52 PM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

armandoazcano

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Re: Problem DGS-1100-08 Web-based configuration
« Reply #4 on: February 03, 2017, 10:48:55 AM »

I have the same problem.

I try to connect from other network and i can't do it, The  password are ok, but when I click ok, the browser show the login form again.

If I put a bad password, the browser shows Wrong passwrod, but if i put the correct password, the form is reloaded.

If I connect the computer to the same network, connected directly to the switch, all works fine.

Any idea ?

Thx.
Armando



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FurryNutz

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Re: Problem DGS-1100-08 Web-based configuration
« Reply #5 on: February 03, 2017, 10:59:03 AM »

What browser are you using? Try FF?
Be sure to clear all browser caches before opening the link. Close then re-open the browser then go to the web page.
Disable any browser security plug-ins or PC security software temporarily.

I have the same problem.

I try to connect from other network and i can't do it, The  password are ok, but when I click ok, the browser show the login form again.

If I put a bad password, the browser shows Wrong passwrod, but if i put the correct password, the form is reloaded.

If I connect the computer to the same network, connected directly to the switch, all works fine.

Any idea ?

Thx.
Armando
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting