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Author Topic: DCS-2630L Lost Sound  (Read 2002 times)

cuchulain9

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DCS-2630L Lost Sound
« on: January 07, 2017, 12:19:17 PM »

The audio feed on my 2630 worked fine and has suddenly stopped.  I have checked all the obvious in the app and on my phone.  Suggestions?
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RYAT3

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Re: DCS-2630L Lost Sound
« Reply #1 on: January 07, 2017, 01:10:01 PM »

The audio feed on my 2630 worked fine and has suddenly stopped.  I have checked all the obvious in the app and on my phone.  Suggestions?

Wrong forum I suspect.

I lost speaker out once on the 2630l, and it worked after I powered cycled the cam.

If you don't have access to the power, you can try a reboot from within the f/w. It should come back online if nothing else is wrong.

If you have done this, have you upgraded the f/w on your phone or something?
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cuchulain9

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Re: DCS-2630L Lost Sound
« Reply #2 on: January 07, 2017, 05:08:56 PM »

Thx.  Don't know what f/w means, but I will have my brother in Reno cycle the camera.
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RYAT3

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Re: DCS-2630L Lost Sound
« Reply #3 on: January 07, 2017, 06:46:24 PM »

Thx.  Don't know what f/w means, but I will have my brother in Reno cycle the camera.

F/W= FIRMWARE
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FurryNutz

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Re: DCS-2630L Lost Sound
« Reply #4 on: January 09, 2017, 08:24:55 AM »

Link>Welcome!

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?
How many other wireless devices do you have connected to the main host router?
  • Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
  • Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner to find out. How many?

I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool as a troubleshooting step: 192.168.#.26  DHCP

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com
 

The audio feed on my 2630 worked fine and has suddenly stopped.  I have checked all the obvious in the app and on my phone.  Suggestions?
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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cuchulain9

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Re: DCS-2630L Lost Sound
« Reply #5 on: January 15, 2017, 06:20:55 PM »

My brother moved the unit and the unplug/reboot brought the sound back.  thx.
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FurryNutz

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Re: DCS-2630L Lost Sound (RESOLVED)
« Reply #6 on: January 16, 2017, 10:28:26 AM »

Enjoy.  ;)
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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