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Author Topic: Can't Download Video from SD card in 942LB  (Read 2784 times)

mousepad

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Can't Download Video from SD card in 942LB
« on: October 07, 2016, 09:22:03 AM »

Hi,
After I upgraded the firmware to 2.11, I can no longer download video files from the SD card to my local hard drive.  Does anyone have any thoughts on what could be wrong? or how to fix it
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FurryNutz

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Re: Can't Download Video from SD card in 942LB
« Reply #1 on: October 12, 2016, 06:30:45 AM »

What version of FW were you on before?
Was the camera working before you updated it?
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mousepad

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Re: Can't Download Video from SD card in 942LB
« Reply #2 on: October 12, 2016, 08:26:35 AM »

First of all, thank you so much for responding.

I honestly can't remember the previous firmware version.  But I have only updated the firmware one time.  And I did make sure that A/B version was correct.

The camera worked perfectly fine when I had used it previously.  But I unplugged it and the adapter and  it has been sitting inside a drawer unused since then, which probably has been 4-5 months? maybe?

I found that if I take the SD card out and put it into a reader, then I can access the files from the SD card just fine.  But...I can't download from the webpage from the Camera's IP address.  And I did try compatibility mode in IE (Not Edge).  I also tried firefox and chrome as well. 
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FurryNutz

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Re: Can't Download Video from SD card in 942LB
« Reply #3 on: October 12, 2016, 09:25:53 AM »

You might regress to a prior version and see if you can get this back...possible something was changed In recent versions.
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mousepad

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Re: Can't Download Video from SD card in 942LB
« Reply #4 on: October 12, 2016, 10:46:20 AM »

Has anyone else had similar issues
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Champion

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Re: Can't Download Video from SD card in 942LB
« Reply #5 on: October 23, 2016, 11:18:02 AM »

http://forums.dlink.com/index.php?topic=65749.0

yes, same problems here.
First of all: Delete the old folder otherwise these files will never be deletete and if you chose automatet deletion only the new one got deletet.
To download in the meanwhile: copy link (firefox right click, copy link), paste it in a new window. It looks like
http://xxx/cgi/admin/getSDFile.cgi?file=20161017_131543D.jpg&path=/20161017/13/20161017_131543D.jpg you have to ajust it
http://xxx/cgi/admin/getSDFile.cgi?file=20161017_131543D.jpg&path=20161017/13/20161017_131543D.jpg   (delete one /)
My opinion: in logfile the mentioned to correct the folder, but they forgot the folder (http://xxx/cgi/admin/getSDFile.cgi?file=20161017_082301D.jpg&path=DCS-942L/20161017/08//20161017_082301D.jpg = A-Version) and without folder the forgot to remove the "/" at the beginning of the downloadlink

So a workaround till next version. But 2.11 is much smoother than 2.10!
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FurryNutz

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Re: Can't Download Video from SD card in 942LB
« Reply #6 on: October 24, 2016, 06:58:14 AM »

Thanks for the info. Hope it helps.  ;)
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elehman3

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Re: Can't Download Video from SD card in 942LB
« Reply #7 on: December 01, 2016, 08:06:13 PM »

Same problem with the 2 DCS-942LB I have.  Can't download any of the files off the SD card.  The only way is to swap cards about 3 times a week, and try to weed through what I have to keep and get rid of.  I did see the post about changing the URL or something, but I am not going to be cutting and pasting over and over just to find files.  This is a must fix in the new FW update.  If it doesn't get fixed in the next few weeks, I will be downgrading the FW back to 2.00.  At least then I knew they worked...
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FurryNutz

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Re: Can't Download Video from SD card in 942LB
« Reply #8 on: December 02, 2016, 06:51:26 AM »

Can you downgrade back to the FW version that was working and see if that fixes this?

Same problem with the 2 DCS-942LB I have.  Can't download any of the files off the SD card.  The only way is to swap cards about 3 times a week, and try to weed through what I have to keep and get rid of.  I did see the post about changing the URL or something, but I am not going to be cutting and pasting over and over just to find files.  This is a must fix in the new FW update.  If it doesn't get fixed in the next few weeks, I will be downgrading the FW back to 2.00.  At least then I knew they worked...
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winny72

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Re: Can't Download Video from SD card in 942LB
« Reply #9 on: February 10, 2017, 07:53:17 AM »

Same problem with the 2 DCS-942LB I have.  Can't download any of the files off the SD card.  The only way is to swap cards about 3 times a week, and try to weed through what I have to keep and get rid of.  I did see the post about changing the URL or something, but I am not going to be cutting and pasting over and over just to find files.  This is a must fix in the new FW update.  If it doesn't get fixed in the next few weeks, I will be downgrading the FW back to 2.00.  At least then I knew they worked...

Same problem.
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FurryNutz

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Re: Can't Download Video from SD card in 942LB
« Reply #10 on: March 10, 2017, 06:34:03 AM »

Can you downgrade back to the FW version that was working and see if that fixes this?

Same problem with the 2 DCS-942LB I have.  Can't download any of the files off the SD card.  The only way is to swap cards about 3 times a week, and try to weed through what I have to keep and get rid of.  I did see the post about changing the URL or something, but I am not going to be cutting and pasting over and over just to find files.  This is a must fix in the new FW update.  If it doesn't get fixed in the next few weeks, I will be downgrading the FW back to 2.00.  At least then I knew they worked...

Same problem.
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