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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: New firmware issue for me  (Read 1809 times)


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  • Posts: 2
New firmware issue for me
« on: December 15, 2016, 04:29:15 PM »

Hello installed new firmware, seems to work good except now I cant connect on my dlink or my windows phone app anymore. any ideas? it either shows offline or  shows an error (failed to connect relay server)(1_0_2_8_2_FFF)

both my camera connect to my dlink ok 

Current Firmware Version:   1.08WW, Wed 19 Oct 2016
Current Firmware Date:   2016-10-19 09:39:00

thanks in advance for your help


  • Level 1 Member
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  • Posts: 2
Re: New firmware issue for me
« Reply #1 on: December 15, 2016, 04:37:00 PM »

alright today it seems to be connecting to my dlink website, now its just mydlink lite app for windows phone not connecting and the error now is (internal error,would you like to reconnect? (1_1_4_6_0_FFF)

connected fine before the firmware update


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    • Router Troubleshooting
Re: New firmware issue for me
« Reply #2 on: December 15, 2016, 04:51:08 PM »


  • What region are you located?
  • Has a Factory Reset been performed?
  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
  Link> >FW Update Process
  • Was the router working before any firmware updates?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

What version of FW was loaded before you updated to v1.08?

Cable: 1Gb/50Mb>NetGear CAX80>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.