Please review:
Link> Arris SB6190 cable modem and Intel Puma6 ProblemsAlso:
www.badmodems.comOther Mfr model cable modems and devices with this Intel Puma 6 chip set are effected:
Arris TM1602 and NetGear CM700Earlier Motorola/Arris SB 6 series modems and other Mfr model modems are not effected as they don't use the same chip set or chip set Mfr:
SB 6120, 6121, 6141, 6180 and 6183
NetGear CM600
Motorola MB7420
Future models: The Arris CM8200/SB8200 is Broadcom based. NetGear CM1000Arris has already acknowledged the problem and is working with Intel on a fix for the effected devices.
If any users are experiencing issues with these devices, they are encouraged to contact either there ISP, Arris, or the mfr of there device for more help and information.
Please be patient while they fix the problem.
Good Luck.