• November 01, 2024, 03:17:01 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Pages: [1] 2

Author Topic: Router stuck in recovery mode  (Read 26786 times)

neebsk

  • Level 1 Member
  • *
  • Posts: 8
Router stuck in recovery mode
« on: October 19, 2016, 10:39:34 AM »

My router is stuck in recovery mode, i tried restoring my settings back to factory and now it just boots up into recovery mode. I have tried to flash stock firmware again however whenever i do it just says upgrade successful and doesn't reboot, whenever i reboot it myself it just boots back up into recovery mode. I have tried google chrome, firefox and IE, also disabling internet security on my pc but still nothing.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Router stuck in recovery mode
« Reply #1 on: October 19, 2016, 10:44:37 AM »

Link>Welcome!

  • What region are you located?
What version of FW are you attempting to load?

Your PC is wired LAN cable with the router and all other LAN cables including the ISP modem cable are disconnected?
Be sure to clear the browsers cache before connecting to the router with the browser, then send the FW file. Then clear the browser afterwards.


Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

neebsk

  • Level 1 Member
  • *
  • Posts: 8
Re: Router stuck in recovery mode
« Reply #2 on: October 19, 2016, 10:48:15 AM »

Hi im in the UK and trying to flash DIR-880L_REVA_FIRMWARE_1.07.B08_WW
The PC is connected to lan port 1. I have tried clearing cache but still nothing.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Router stuck in recovery mode
« Reply #3 on: October 19, 2016, 10:56:35 AM »

Ok, lets try this.
Download the 1st initial FW version, v1.01..Whats listed here:
http://tsd.dlink.com.tw/downloads2008detail.asp
Select DIR then 880L and GO.
Download v1.01 to your desktop.
Be sure to unpack the .zip file  ;)

Follow this and start from the beginning while the router is OFF:
Emergency Recovery Mode
Be sure to set a static IP address on your PC first.
Let's use IE11 this time, clear it's cache, close and restart IE11 and start at the beginning and walk thru the steps in the link.

Let us know if you can get v1.01 loaded or not...Then we'll go from there.

Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

neebsk

  • Level 1 Member
  • *
  • Posts: 8
Re: Router stuck in recovery mode
« Reply #4 on: October 19, 2016, 10:58:12 AM »

I get an access denied page when using that link
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Router stuck in recovery mode
« Reply #5 on: October 19, 2016, 11:04:19 AM »

In all browsers? http://tsd.dlink.com.tw/downloads2008.asp Open to all.
If you can't gain access, send me a pm and I'll email you the FW file you need.
 
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

neebsk

  • Level 1 Member
  • *
  • Posts: 8
Re: Router stuck in recovery mode
« Reply #6 on: October 19, 2016, 11:06:49 AM »

Yes it says im not authorized to access this tool
Ive PMd you my email address
« Last Edit: October 19, 2016, 11:09:47 AM by neebsk »
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Router stuck in recovery mode
« Reply #7 on: October 19, 2016, 11:14:37 AM »

Email on way to you.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

neebsk

  • Level 1 Member
  • *
  • Posts: 8
Re: Router stuck in recovery mode
« Reply #8 on: October 19, 2016, 11:22:39 AM »

Tried flashing the firmware in IE and firefox but still the same problem. Ive noticed the power light goes solid when i click the upload button and then flashes when going through the upgrade process if that helps
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Router stuck in recovery mode
« Reply #9 on: October 19, 2016, 11:24:56 AM »

And you followed the process of holding in the reset button?

This same behavior seem w v1.07?
What Windows version are you using?
Ill have to chk on the LED behavior when tur file is sent. I presume it should remain amber.
« Last Edit: October 19, 2016, 11:28:01 AM by FurryNutz »
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

neebsk

  • Level 1 Member
  • *
  • Posts: 8
Re: Router stuck in recovery mode
« Reply #10 on: October 19, 2016, 11:28:37 AM »

Yes i hold in the reset button for 15 seconds whilsts powering on the router and its the same with 1.07 im on windows 10
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Router stuck in recovery mode
« Reply #11 on: October 19, 2016, 11:31:40 AM »

Hmm. Any chance you have acess to a windows 7 PC?  Seens some networking issues w 10. I haven't tried doing a recovery on 10 w my 880 as of yet. I have w my DGL-5500 using ie11.

Possible that the routers recovery side is hosed all around.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

neebsk

  • Level 1 Member
  • *
  • Posts: 8
Re: Router stuck in recovery mode
« Reply #12 on: October 19, 2016, 11:51:11 AM »

Just tried a Windows 7 laptop but still same problem
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Router stuck in recovery mode
« Reply #13 on: October 19, 2016, 11:58:22 AM »

Darn. Ok, youll need to phone contact your regional D-Link support office and ask for an RMA. Wish we could have recovered it.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

neebsk

  • Level 1 Member
  • *
  • Posts: 8
Re: Router stuck in recovery mode
« Reply #14 on: October 19, 2016, 12:05:03 PM »

How long warranty do these usually have?
Logged
Pages: [1] 2