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Author Topic: I can't ping my IP public fixed from the Internet (WAN)  (Read 2211 times)


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I can't ping my IP public fixed from the Internet (WAN)
« on: August 19, 2016, 11:27:44 AM »

I have configured my DSL router in bridge mode and the carrier assigned IP public fixed me my DFL-260E.
My problem is I can't ping from the WAN to the fixed public IP. My internet carrier tells me I have to set my DFL-260e to allow the ping, how do I do this? This test is based on the ICMP protocol (IP level and no port) which for safety devices most blocking these requests is active.

Thanks for taking the time to respond


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    • Router Troubleshooting
Re: I can't ping my IP public fixed from the Internet (WAN)
« Reply #1 on: August 19, 2016, 12:16:47 PM »


  • What Hardware version is your DFL? Look at sticker under the DFL case.
  • Link>What Firmware version is currently loaded? Found on the DFLs web page under status.
  • What region are you located?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

Please review the user manual to see if there is any information regarding this...
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!