D-Link Wireless Routers for Home and Small Business > DIR-842


(1/9) > >>

Hello,i cant seem to find the 842 model so i hope that the moderator will change it to the right subject ,i recently bought an DIR-842 model and although i can connect to the wifi i dont have internet connection ,although when i go from the modem to the pc directly it works.I think its because i need to "activate" the router through dlinkrouter.local/ but i cant connect to it(maybe because i dont use the router).Thank!


* What Hardware version is your router? Look at sticker under the router case.
* Link>What Firmware version is currently loaded? Found on the routers web page under status.
* What region are you located?
Internet Service Provider and Modem Configurations

* What ISP Service do you have? Cable or DSL?
* What ISP Modem Mfr. and model # do you have?
* What ISP Modem service link speeds UP and Down do you have? Link> Speed Testing Sites
* By-pass the main host router and check internet connection by connecting a wired LAN PC directly to the ISP modem to verify connection access and ISP speeds.
* Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.
* Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
* For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.
* If the ISP modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT and How NAT Works. Call the ISP and ask to see if the ISP modem can be bridged. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ. Also check the routers DHCP IP address maybe conflicting with the ISP modems IP address of Check to see if this is the same on the ISP modem, and if modem can't be bridged, change the DIR router to or .0.254.
Example of a D-Link router configured for PPPoE with ISP Modem bridged: PPPoE Configuration on a Router

If you connect your PC to the router via LAN cable, you should be able to configure the router using it's web page at
Use IE11 or FF browsers for this...

I cant really acces the area where the modem is ,my router is DIR-842,i have a cable connection ,and i had a router before and evertything worked fine until it just stoped trasmiting

Can you access the 842s web page at

No i cant it says "This site canít be reached" ,it can be because i dont use the router at the moment and i connected the modem directly to the pc.I cant use the internet with my router on thats why im doing it like this.


[0] Message Index

[#] Next page

Go to full version