D-Link Enterprise > DGS-3620-Series

DGS-3627 Password Reset (Firmware 2.50.B25)


Dear All,

The old story: an employee has quit and taken the passwords to the environment.

We have a DGS-3627 with firmware 2.50.B25 that is locked.

We have tried the trick of SHIFT-6, SHIFT-3 and SHIFT-3-6 on startup, but always land back to the login prompt (via the CLI).

Have tried to remove the Non-Volatile RAM card and removed the watch battery, shorted the contacts, and left on a shelf for a week, but we are still stuck.

Can anyone provide insight on how to reset the password for this switch?


There any information in the user manual regarding resetting the switch?

If not, I recommend phone contacting D-Link support and ask them for help and information.


[0] Message Index

Go to full version