• December 06, 2019, 08:07:45 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: the new Dlink DSL 2750 U (INDIA) freezes WINDOWS 7  (Read 1896 times)

gopinathms2012

  • Level 1 Member
  • *
  • Posts: 6
the new Dlink DSL 2750 U (INDIA) freezes WINDOWS 7
« on: June 07, 2016, 09:40:40 AM »

Modem Name :   DSL-2750U
Time and Date :   2016-06-07 22:06:59
HardwareVersion :   V2
Firmware Version :   IN_1.02


those are the stats of the model

when connected to the internet with BSNL as ISP,the PC im working on freezes for a brief 20S with some noise and resumes operation

repaired audio and video drivers , not getting solved
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47961
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: the new Dlink DSL 2750 U (INDIA) freezes WINDOWS 7
« Reply #1 on: June 07, 2016, 09:43:09 AM »

Is the network drivers up to date for the Network Card in the PC?
Do other devices or PCs experience the same thing?

Disable all 3rd party security SW on the PC and test.
What browser are you using?
Try Opera or FF?
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

gopinathms2012

  • Level 1 Member
  • *
  • Posts: 6
Re: the new Dlink DSL 2750 U (INDIA) freezes WINDOWS 7
« Reply #2 on: June 07, 2016, 09:56:30 AM »

this freeze thing does not appear on my PC when its running on safe mode with networking

network card is Realtek PCIe FE Family Controller

here are the stats of the network driver
http://prntscr.com/bdiflc

do you know any updated drivers for This adapter
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47961
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: the new Dlink DSL 2750 U (INDIA) freezes WINDOWS 7
« Reply #3 on: June 07, 2016, 10:33:40 AM »

Running is Safe mode would indicate that something on your PC running in normal mode is causing your experiences in Windows.

I recommend reviewing whats loaded on your PC in normal mode and try to narrow down what maybe causing it.

Try a different brand network adapter card as well.

You'll need to refer to your PC Mfr or the Mfr of the installed adapter card for support information and help.

Good Luck.
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

RYAT3

  • Level 10 Member
  • *****
  • Posts: 2110
Re: the new Dlink DSL 2750 U (INDIA) freezes WINDOWS 7
« Reply #4 on: June 07, 2016, 09:16:19 PM »

this freeze thing does not appear on my PC when its running on safe mode with networking

network card is Realtek PCIe FE Family Controller

here are the stats of the network driver
http://prntscr.com/bdiflc

do you know any updated drivers for This adapter

I googled it and found lots of things.. not sure what is real and what is "FAKE"..

But your 2011 does appear to be slightly ODD.

What computer is this running from? Does the manufacturer list network drivers to update for this computer?
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47961
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: the new Dlink DSL 2750 U (INDIA) freezes WINDOWS 7
« Reply #5 on: June 08, 2016, 06:39:56 AM »

The PC runs correctly in safe mode, I presume something in normal mode is causing problems...
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

gopinathms2012

  • Level 1 Member
  • *
  • Posts: 6
Re: the new Dlink DSL 2750 U (INDIA) freezes WINDOWS 7
« Reply #6 on: June 09, 2016, 09:10:35 PM »

 i was testing this problem with an old dsl modem which  got replaced with this dlink modem

the result

PC works silky smooth even at high loads

when i connected back the dlink modem ,  this problem of freezing the PC for 20S started
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47961
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: the new Dlink DSL 2750 U (INDIA) freezes WINDOWS 7
« Reply #7 on: June 10, 2016, 06:42:43 AM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting