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Author Topic: Can't connect cameras  (Read 1293 times)


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Can't connect cameras
« on: March 15, 2016, 10:28:14 AM »

Hi,I'm trying to install my camera using mobile app. I have logged out from my pc dlink account. Then I hit local on mydlink mobile app. It detects the camera, I set the password and then when it asks me if I want to add it to my existing account I keep getting "connection timed out".   Any ideas?

I would prefer to use the install wizard but it's giving me a whole other set of problems. I go through all the steps but when it asks me to unplug ethernet cable the camera light stays red and never goes green unless I hook up cable again.  Very frustrating as I can't use these 2 cameras. Any help would be appreciated.

Thank You


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    • Router Troubleshooting
Re: Can't connect cameras
« Reply #1 on: March 22, 2016, 07:22:34 AM »

Any status on this?
Were you able to get the cameras connected?
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