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Author Topic: Schedule Not working as expected  (Read 1962 times)


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Schedule Not working as expected
« on: April 10, 2016, 07:09:33 PM »

I got 4 of these plugs and spent hours of phone calls with Dlink tech support and 10+ times of factory reset and finally got them connected and saw them on mydlink portal. Then I started the programming and discovered the problem. I talked with a level 2 support and explained how to duplicate the error. A week has passed and no response.

I have 2 plugs to run on a schedule to switch on/off alternatively. The program as follow:

Basic 1: 19:15 to 23:45 for 15 mins cycle
Basic 2: 19:00 to 23:45 for 15 mins  cycle

Plug A runs on Basic 1 so, it is on at 15 and 45, off at 30 and 00
Plug B runs on Basic 2 so, it is on at 00 and 30, off at 15 and 45

They work fine as programmed until 20:00.

From 20:00 onward, both plugs run on Basic 2.

I have tried factory reset, changed firmware, all failed.


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Re: Schedule Not working as expected
« Reply #1 on: April 11, 2016, 07:42:25 AM »

Do you have a case #?
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!