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Author Topic: Cant access live view and setup functions via IE11  (Read 3103 times)


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Cant access live view and setup functions via IE11
« on: December 06, 2015, 08:22:11 AM »

Have latest versions of windows, IE and Java installed. When live view page opens I get a waiting box which never halts.
Tried the solution  posted for losing live view after updating to java 7 and that did not work. Functionality is available via IOS apps but cant get to settings this way..


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    • Router Troubleshooting
Re: Cant access live view and setup functions via IE11
« Reply #1 on: December 07, 2015, 06:49:47 AM »


What version of Windows are you using?
Does a prior version of windows work?

  • What Hardware version is your DNS? Look at the sticker behind or under the device.
  • Link>What Firmware version is currently loaded? Found on the DNSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
Is the DNS getting a Dynamic IP address from the main host router? I recommend using a Static IP address ON the DNS set to 192.168.#.2 or .20.

Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Cable: 1Gb/50Mb>NetGear CAX80>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.