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Author Topic: DN@-202L not recording audio after firmwarre upgrade  (Read 3837 times)

mtarallo

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DN@-202L not recording audio after firmwarre upgrade
« on: November 09, 2015, 07:04:46 PM »

After that whole issue with the java certificate, I upgraded all the firmware on all my devices. Everything works except the audio is not being recorded nor streamed for the camera when using the DN202...any ideas? All audio functions are on and the MyDlink Lite App works fine on my iOS devices and the audio is heard, just not through the NView app or the browser app. Playback of the video using the HDD View software also reveals that the audio is also not being captured.
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FurryNutz

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Re: DN@-202L not recording audio after firmwarre upgrade
« Reply #1 on: December 09, 2015, 06:55:21 AM »

Any status on this?  ???
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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markc6123

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Re: DN@-202L not recording audio after firmwarre upgrade
« Reply #2 on: December 18, 2015, 03:00:45 AM »

Same issue here except I can get audio playback on one channel of three....nothing recorded on the other two though I can  hear sound through them.
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FurryNutz

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Re: DN@-202L not recording audio after firmwarre upgrade
« Reply #3 on: December 18, 2015, 06:53:44 AM »

Link>Welcome!

  • Link>What Firmware version is currently loaded? Found on the DNSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
So was the DNR working before the upgrade?

Same issue here except I can get audio playback on one channel of three....nothing recorded on the other two though I can  hear sound through them.
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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markc6123

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Re: DN@-202L not recording audio after firmwarre upgrade
« Reply #4 on: December 18, 2015, 12:13:46 PM »

Router is an Asus RTN 66U, Firmware is 2.02, region is USA, Ohio.  Thanks.
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FurryNutz

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Re: DN@-202L not recording audio after firmwarre upgrade
« Reply #5 on: December 18, 2015, 12:19:36 PM »

So was the DNR working before the upgrade?
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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markc6123

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Re: DN@-202L not recording audio after firmwarre upgrade
« Reply #6 on: December 18, 2015, 02:59:00 PM »

No idea, this is a new install.  It was installed, firmware updated etc. etc.
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markc6123

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Re: DN@-202L not recording audio after firmwarre upgrade
« Reply #7 on: December 19, 2015, 04:17:43 AM »

For anyone else with the same problem...I got it to work by going to the Java control panel in Windows 10 and allowing the IP address of the DNR as an exception (as another helpful poster suggested-which got the playback app to stop freezing in Firefox), and using Firefox.  Still disappointed as I use Chrome and only use IE for work (and the DNR).  Any suggestions for getting it to work in IE would be appreciated, thanks.
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Hard Harry

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Re: DN@-202L not recording audio after firmwarre upgrade
« Reply #8 on: December 19, 2015, 04:33:07 AM »

So is the issue with IE not allowing the java applet to play? Doesn't Windows 10 have Edge instead of IE? Does it run Java in general correctly? See Java test site here.

PS. Java won't work with Chrome. Google specifically remove support for plugins of those types for security reasons. Maybe one day Dlink will use something else?
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markc6123

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Re: DN@-202L not recording audio after firmwarre upgrade
« Reply #9 on: December 20, 2015, 04:43:44 AM »

Thanks for the Java test link, I do have the most current version installed.  The app doesn't work in Edge.  Yes Java generally runs correctly as far as I  know, thanks.
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FurryNutz

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Re: DN@-202L not recording audio after firmwarre upgrade
« Reply #10 on: December 21, 2015, 04:14:27 PM »

I don't think MS Edge is supported at this time. Use IE 11 or other Java supported browsers.
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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PAFL

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Re: DN@-202L not recording audio after firmwarre upgrade
« Reply #11 on: December 23, 2015, 07:01:14 AM »

Let me throw one thing out.  When I first update the firmware I thought I had I had a sound problem.  I found that the default is no sound when I change camera.  I have to double click on the sound button to get the sound to work.  You see the volume bar get high lighted.

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