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Author Topic: camera loosing connection or crashing when viewing video  (Read 2562 times)

03hdfatboy

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camera loosing connection or crashing when viewing video
« on: October 16, 2015, 08:47:56 PM »

If there are too many videos on sd card the MyDlink app freezes and I loose connection with the camera. Can't access it through the web UI until I unplug it to cycle the power. So what am I doing wrong? I have a 64Gb sd card in each camera. Both cameras have the same issue.
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FurryNutz

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Re: camera loosing connection or crashing when viewing video
« Reply #1 on: October 17, 2015, 02:13:00 PM »

Was these cards working before any FW updates?
Has the cards been re-formatted and cleared then installed in to the cameras?
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03hdfatboy

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Re: camera loosing connection or crashing when viewing video
« Reply #2 on: October 17, 2015, 04:41:51 PM »

Was these cards working before any FW updates?
Has the cards been re-formatted and cleared then installed in to the cameras?
Yes they did but don't remember if I ever had tha many videos on it before. They still work just seems to be only an issue with the iPad app.
Yes, both sad cards have been reformatted. I have rolled the firmware back to 1.11. Just to see but thinking of going back to 1.12. I'm thinking it has somethig to do with the file size. Think it takes too long to read the card with the app and somehow causes the camera to crash. Camera works fine if you use the web UI to view the videos as long as you don't try the app first. Hope that clears it up
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FurryNutz

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Re: camera loosing connection or crashing when viewing video
« Reply #3 on: October 17, 2015, 05:01:05 PM »

Let us know if reverting back FW fixes this. Maybe an issue with the new FW version.
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03hdfatboy

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Re: camera loosing connection or crashing when viewing video
« Reply #4 on: October 18, 2015, 08:53:45 PM »

I put 1.12 back on it  but have kept the sd card cleaned up and not let too many videos get piled up on it, so far its doing ok. Just wish I could get to to connect to their servers so I could view the remotely.
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FurryNutz

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Re: camera loosing connection or crashing when viewing video
« Reply #5 on: October 20, 2015, 07:21:58 AM »

You mean the mydlink.com site is still not connecting to it?

Some services are under going some changes. Maybe in flux right now.
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03hdfatboy

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Re: camera loosing connection or crashing when viewing video
« Reply #6 on: October 20, 2015, 09:11:25 AM »

You mean the mydlink.com site is still not connecting to it?

Some services are under going some changes. Maybe in flux right now.
Correct 😊
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FurryNutz

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Re: camera loosing connection or crashing when viewing video
« Reply #7 on: October 20, 2015, 09:32:51 AM »

Let see what happens after the 25th. Changes are coming on this day.  :-\
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03hdfatboy

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Re: camera loosing connection or crashing when viewing video
« Reply #8 on: October 20, 2015, 01:26:08 PM »

Let see what happens after the 25th. Changes are coming on this day.  :-\
::) we'll see.
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FurryNutz

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Re: camera loosing connection or crashing when viewing video
« Reply #9 on: October 20, 2015, 01:43:17 PM »

If it doesn't after that, then will get some eyes on this.  :o
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