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Author Topic: my camera was down for like 30 minutes right now  (Read 2014 times)

F283792

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my camera was down for like 30 minutes right now
« on: October 06, 2015, 04:10:47 PM »

Any good reason?
May be something with DLink servers?

Also got an email:
Time:   2015-10-06 18:13:14 EDT
Device:   DCS-5020L (DCS-5020L, mydlink no. XXXXXXX)
Mail Alert:   DCS-5020L was disconnected.


My internet connection was stable at that time.
Is there any log on this model to see if its power went down?
« Last Edit: October 06, 2015, 04:13:07 PM by F283792 »
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FurryNutz

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Re: my camera was down for like 30 minutes right now
« Reply #1 on: October 06, 2015, 04:14:25 PM »

What Model is this camera?
My DCS-933L is accessible currently from mydlink.com
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

F283792

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Re: my camera was down for like 30 minutes right now
« Reply #2 on: October 06, 2015, 04:45:15 PM »

What Model is this camera?
My DCS-933L is accessible currently from mydlink.com

Thanks. when I post my message my DCS-5020L back to life. It was inaccessible from mydlink for about 30 minutes. I just want to troubleshoot the problem. To see if it was a power or network cut or whatever else. I can't find any logs on this camera. Any help would be great !
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FurryNutz

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Re: my camera was down for like 30 minutes right now
« Reply #3 on: October 07, 2015, 06:28:59 AM »

May have been a service interuption with mydlink.com. There maybe logs on the cameras web page if you log into the cameras IP address.
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

FurryNutz

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Re: my camera was down for like 30 minutes right now
« Reply #4 on: October 21, 2015, 06:49:08 AM »

Any status on this?  ???

Any good reason?
May be something with DLink servers?

Also got an email:
Time:   2015-10-06 18:13:14 EDT
Device:   DCS-5020L (DCS-5020L, mydlink no. XXXXXXX)
Mail Alert:   DCS-5020L was disconnected.


My internet connection was stable at that time.
Is there any log on this model to see if its power went down?
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting