• December 18, 2018, 07:15:09 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Constant Clicking Between Day/Night Modes DCS-5009L  (Read 3597 times)

Rick_E

  • Level 1 Member
  • *
  • Posts: 10
Constant Clicking Between Day/Night Modes DCS-5009L
« on: October 15, 2015, 09:39:07 AM »

My two DCS-5009L cameras are cycling between day/night modes every 20 seconds or so. I have tried the setting on "Day Only" and "Manual" day mode. The two cameras previously did not exhibit this symptom. I believe it may have started when I updated the firmware to 1.06.02 (2015-09-09).

Thanks in advance for your assistance.

Rick
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 46345
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Constant Clicking Between Day/Night Modes DCS-5009L
« Reply #1 on: October 15, 2015, 09:47:33 AM »

Was a factory reset performed before and after updating FW then set up from scratch?

If a factory reset doesn't seem to fix this, you could go back to v1.03:
http://support.dlink.com/ProductInfo.aspx?m=DCS-5009L
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

Rick_E

  • Level 1 Member
  • *
  • Posts: 10
Re: Constant Clicking Between Day/Night Modes DCS-5009L
« Reply #2 on: October 15, 2015, 09:53:27 AM »

Thanks. I did not do a factory reset at firmware upgrade time but will try that now. If necessary I'll go back to 1.03. Thanks for your suggestions and the quick response.
« Last Edit: October 15, 2015, 09:59:11 AM by Rick_E »
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 46345
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Constant Clicking Between Day/Night Modes DCS-5009L
« Reply #3 on: October 15, 2015, 09:55:25 AM »

Let us know the results.
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

Rick_E

  • Level 1 Member
  • *
  • Posts: 10
Re: Constant Clicking Between Day/Night Modes DCS-5009L
« Reply #4 on: October 15, 2015, 07:49:20 PM »

Resetting to factory defaults stopped the clicking.

EDIT: Resetting factory defaults didn't actually stop the clicking. Lowering the Contrast setting did. See below...
« Last Edit: October 19, 2015, 03:30:20 PM by Rick_E »
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 46345
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Constant Clicking Between Day/Night Modes DCS-5009L (RESOLVED)
« Reply #5 on: October 16, 2015, 06:49:59 AM »

Be sure to do a config save to file after all is set up.
Glad it's working now. Enjoy.  ;)
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

Rick_E

  • Level 1 Member
  • *
  • Posts: 10
Re: Constant Clicking Between Day/Night Modes DCS-5009L
« Reply #6 on: October 19, 2015, 08:59:18 AM »

Okay I was premature in claiming victory over the clicking. The constant clicking between day and night modes reappeared.

The good news is that after endless resets and different firmware versions I believe I have found the cause, which is not related to firmware versions. I can start and stop the clicking by changing the image contrast setting.

Details: The camera is pointing out a window at a fairly high-contrast natural setting. With the image contrast set at 0, the camera starts clicking and cycling between day and night modes. When I lower the contrast to -5 it stops. Once the clicking stops, I can raise the contrast back up as high as -2 without it starting again.

The brightness setting doesn't seem to matter.

Hope this helps!
« Last Edit: October 19, 2015, 03:32:21 PM by Rick_E »
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 46345
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Constant Clicking Between Day/Night Modes DCS-5009L
« Reply #7 on: October 20, 2015, 07:31:52 AM »

So after the FW update and leaveing the default setting of 0 for image contrast, the camera will start clicking? And if you lower the setting or raise it it will stop?
I presume this issue was not seeing in the previous version of FW?
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

Rick_E

  • Level 1 Member
  • *
  • Posts: 10
Re: Constant Clicking Between Day/Night Modes DCS-5009L
« Reply #8 on: October 20, 2015, 01:32:22 PM »

Yes, after a reset the cycling between and night modes is immediately present at contrast setting 0. Note that I am viewing a high-contrast scene (bright sky and dark grass).

I can stop the clicking by lowering the contrast to -5, after which I can raise it back up to -2 without restarting it. Raising the contrast back to 0 restarts it again.

Other notes:
This behavior was the same when I regressed to the 1.03 firmware.
This behavior is present in "day-night-auto" mode and "always-day" mode, but not in "night-only" mode (stays on night-only).
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 46345
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Constant Clicking Between Day/Night Modes DCS-5009L
« Reply #9 on: October 20, 2015, 01:41:09 PM »

Great info. I've passed this alone to D-Link for review. Can't promise anything. Seems like there is a work around though.
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!